Cyan and Magenta Developer Loss

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  • CP-1015
    Trusted Tech

    Site Contributor
    250+ Posts
    • Nov 2020
    • 278
    #1

    Cyan and Magenta Developer Loss

    C-364e: Magenta Dev Loss, new developer, new drum and blade, TCR: -1 doesn't help, Air ducts clean as new one
    C-224 : Cyan Dev Loss, new developer, new drum and blade, TCR: -1 doesn't help

    Can someone confirm HV arcing on wire cover? Thanks advanced!
    Tags: blade, cyan, developer, loss, tcr
    • Gift
      Service Manager

      1,000+ Posts
      • Mar 2011
      • 2401
      #2
      Re: Cyan and Magenta Developer Loss

      Originally posted by CP-1015
      C-364e: Magenta Dev Loss, new developer, new drum and blade, TCR: -1 doesn't help, Air ducts clean as new one
      C-224 : Cyan Dev Loss, new developer, new drum and blade, TCR: -1 doesn't help

      Can someone confirm HV arcing on wire cover? Thanks advanced!
      Since you seem to refurb the units wich always leaves room for funky issues: Did keep running the refurbed units just with life stop disabled or did you put a new chip in both DV and DR after refurbing?

        Comment

        • Toxic
          Senior Tech

          500+ Posts
          • Dec 2009
          • 690
          #3
          Re: Cyan and Magenta Developer Loss

          Had same issue with aftermarket drum on bw 224e.
          After replacing OEM drum problem solved.

            Comment

            • CP-1015
              Trusted Tech

              Site Contributor
              250+ Posts
              • Nov 2020
              • 278
              #4
              Re: Cyan and Magenta Developer Loss

              Originally posted by Gift
              Since you seem to refurb the units wich always leaves room for funky issues: Did keep running the refurbed units just with life stop disabled or did you put a new chip in both DV and DR after refurbing?
              I've had reset drum and dev. C-364e: The drums and developers of all other colors have no problems during their lifetime.

                Comment

                • Gift
                  Service Manager

                  1,000+ Posts
                  • Mar 2011
                  • 2401
                  #5
                  Re: Cyan and Magenta Developer Loss

                  OK, well you can either try and invest a set of new complete units and/or check the HV area + contact terminals/wiring/hv board for toner+dev contermination that might lead to bad voltages. Did you check the readings in service mode if anything looks off compared to the other colors?

                    Comment

                    • CP-1015
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Nov 2020
                      • 278
                      #6
                      Re: Cyan and Magenta Developer Loss

                      Originally posted by Gift
                      OK, well you can either try and invest a set of new complete units and/or check the HV area + contact terminals/wiring/hv board for toner+dev contermination that might lead to bad voltages. Did you check the readings in service mode if anything looks off compared to the other colors?
                      Thanks, I'll report!

                        Comment

                        • CP-1015
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Nov 2020
                          • 278
                          #7
                          Re: Cyan and Magenta Developer Loss

                          Vdc-M only 150Volt! Arcing on HV wire?

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