Scratch in image Bizhub C5501

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  • bpifer15
    Jr Tech
    • Mar 2011
    • 36

    #1

    Scratch in image Bizhub C5501

    I am getting 2 scratchs going through my image only on the black. It started as only 1 scratch and is not 2. I checked guides and do not see anything. Any suggestions on where to look?
    Scratch.jpg
  • ineo+6501
    Trusted Tech

    250+ Posts
    • Mar 2010
    • 262

    #2
    Dust on the black laser, clean the glass

    Comment

    • bpifer15
      Jr Tech
      • Mar 2011
      • 36

      #3
      Great I will try that. Thanks

      Comment

      • bpifer15
        Jr Tech
        • Mar 2011
        • 36

        #4
        Only one line went away. I cleaned the glass twice, the one line went away right after the first cleaning. The second line still remains. Any other place to look?
        scratch2.jpg

        Comment

        • RRodgers
          Service Manager

          1,000+ Posts
          • Jun 2009
          • 1947

          #5
          Originally posted by bpifer15
          Only one line went away. I cleaned the glass twice, the one line went away right after the first cleaning. The second line still remains. Any other place to look?
          [ATTACH=CONFIG]9938[/ATTACH]
          Under the black dev unit.
          Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

          Comment

          • JustManuals
            Field Supervisor

            5,000+ Posts
            • Jan 2006
            • 9838

            #6
            This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from
            Just Manuals | The Internet's largest selection of manuals | Instant Downloads


            Paul@justmanuals.com

            Comment

            • bpifer15
              Jr Tech
              • Mar 2011
              • 36

              #7
              Cleaned out under the black developer and still have the line. Anywhere else or is it just a matter of cleaning it better??? Thanks for the help!

              Comment

              • RRodgers
                Service Manager

                1,000+ Posts
                • Jun 2009
                • 1947

                #8
                Originally posted by bpifer15
                Only one line went away. I cleaned the glass twice, the one line went away right after the first cleaning. The second line still remains. Any other place to look?
                [ATTACH=CONFIG]9938[/ATTACH]
                Its blockage in the doc blade gap then, take off the bottom cover and use a bisiness card to clean it out.
                Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                Comment

                • bpifer15
                  Jr Tech
                  • Mar 2011
                  • 36

                  #9
                  Sorry, not sure if I know what you mean by doc blade gap?

                  Comment

                  • minimerlin
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Nov 2007
                    • 851

                    #10
                    Possibly a hair is hanging from the grid?
                    Please do not PM me without asking first.

                    Comment

                    • ineo+6501
                      Trusted Tech

                      250+ Posts
                      • Mar 2010
                      • 262

                      #11
                      The doc blade is the metal plate which controls how much developer attaches to the magnetic roller in the developer unit. A business card carefully dragged through the gap between this blade and mag roller can remove any build up of grit or whatever which may be stopping the developer getting through in that spot.

                      Comment

                      • akiyimba

                        #12
                        change the charger

                        dear sir
                        some times may caused by the charger try changing it and see i experienced this on asmaller machine

                        Comment

                        • Cantechman
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • Nov 2008
                          • 226

                          #13
                          I had a similar line on that model one time. It was a piece of lint under the developer unit.(interfering with the laser path to the drum) You should remove the black unit and use a good cloth wipe it up real good there. It can be a very small piece of debris that can cause interference. If that doesn't work, look at the dev unit to make sure it has a uniform coating on it. Next I would switch the corona unit to see if the problem moves.

                          Comment

                          • bpifer15
                            Jr Tech
                            • Mar 2011
                            • 36

                            #14
                            Thanks for the description. I will give that a shot

                            Comment

                            • Herrmann
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Jan 2006
                              • 792

                              #15
                              As cantechman said, it can be a very small piece of dust causing this lines. The 5501/6501 are great boxes but they are extremly vulnerable for dust in the Laser Path. Even though your Problem only is in the BK Area, you should remove all developing units, clean them from toner as the duct where they sit in also. If this Problem occurs often, you should think about the little modification i made to get rid of this Problem

                              http://www.copytechnet.com/forums/ko...ht=#post207890
                              If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

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