c220 Not loading the firmwire

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  • bkamoga
    Technician
    • Oct 2011
    • 31

    [Misc] c220 Not loading the firmwire

    l have a c220 and it is not loading the firm ware for the MFP lt shows NG
    it loads all the firm ware for all others like the ADF, scanner, PRCB
    but for the MFP it shows NG.
    and when l restart the machine it doeznot start to complete,
    lt stops on the white screen
    the firm ware i use is the lattest one
    what should l do some help pliz...........
  • kingarthur
    Service Manager
    1,000+ Posts
    • Feb 2008
    • 1160

    #2
    Re: c220 Not loading the firmwire

    i think that there are problems associated with some versions of firmware..apparently it's not the firmware..but certain boards are "different"..."due to the tsunami"...so not all firmware will go into every version of MFP...sorry it's a bit vague...you might have to find an earlier version of firmware
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

    Comment

    • szanka
      Technician
      • Dec 2011
      • 29

      #3
      Re: c220 Not loading the firmwire

      kingarthur is correct, if you open right door and you see a square sticker (i think it was green or red), you need to load certain firmware.

      Comment

      • tech51
        Senior Tech
        500+ Posts
        • Jan 2009
        • 838

        #4
        Re: c220 Not loading the firmwire

        Also on the latest firmware you have to update the boot rom. There is a button on the first screen that appears when you switch the machine on with your usb stick in. Press that. If the machine needs it, it will update, if not it will tell you the latest version is already installed. Do this before updating the rest of the firmware. The latest firmware is backwards compatable with all previous versions of boards and I 've had no issues doing firmware updates on this product. Hope this helps...

        Comment

        • DCPS
          Trusted Tech
          100+ Posts
          • Mar 2008
          • 116

          #5
          Re: c220 Not loading the firmwire

          I think the Japan earthquake problem is referring on scanner FW and not MFPB FW on these models. It's only Scanner FW which deffers. So in your case first of all i would suggest you to use an other USB Stick or it may be the MFPB which is defect. In any case you should also try an older FW for example 90 and see what happens. Anyway what's the reason you wanted to update the machine and how old is she?

          Comment

          • bkamoga
            Technician
            • Oct 2011
            • 31

            #6
            Re: c220 Not loading the firmwire

            l have tried to all the steps told but no good result yet
            the firm w
            ire i load is of the version aoedoyo-fooo-gc7-59(00)
            is it of the up to d
            ate firmwire pliz some help what should l do
            th
            aks for the results

            Comment

            • jrf
              Trusted Tech
              100+ Posts
              • Feb 2009
              • 142

              #7
              Re: c220 Not loading the firmwire

              Try selecting only MFP and it may load, this happened to me on a C452 , good luck

              Comment

              • bkamoga
                Technician
                • Oct 2011
                • 31

                #8
                Re: c220 Not loading the firmwire

                l have tried to all the steps told but no good result yet even when l change and download only the MFP and the reson why l was upgrading the firm wire was that the machine could bring an error code 2555 and 2556 even when l change all the componets like PRCB, hopper section , relay board , develping units and asked 4 help and there was no reply. but now it has developed some other problems

                Comment

                • habik
                  Service Manager
                  Site Contributor
                  1,000+ Posts
                  • Apr 2010
                  • 2015

                  #9
                  Re: c220 Not loading the firmwire

                  Originally posted by bkamoga
                  l have tried to all the steps told but no good result yet even when l change and download only the MFP and the reson why l was upgrading the firm wire was that the machine could bring an error code 2555 and 2556 even when l change all the componets like PRCB, hopper section , relay board , develping units and asked 4 help and there was no reply. but now it has developed some other problems
                  May sound silly but have you tried Trouble Reset? Are you using OEM toner?
                  .OK Google! ... will I need Berrocca this morning?
                  Firmwares HERE

                  Comment

                  • DCPS
                    Trusted Tech
                    100+ Posts
                    • Mar 2008
                    • 116

                    #10
                    Re: c220 Not loading the firmwire

                    Originally posted by bkamoga
                    l have tried to all the steps told but no good result yet
                    the firm w
                    ire i load is of the version aoedoyo-fooo-gc7-59(00)
                    is it of the up to d
                    ate firmwire pliz some help what should l do
                    th
                    aks for the results
                    If you have tried all these steps then it can only be the MFPB. I guess if you start the machine now you see only the sand glass on the display and machine will not boot any further. But again. GC7-59 is a special one based on 59 mass production. Have you already tried i.e 90, B8, C6 but always the mass productions of these FW?

                    Comment

                    • bkamoga
                      Technician
                      • Oct 2011
                      • 31

                      #11
                      Re: c220 Not loading the firmwire

                      l have tried all the solution given to me but things are no working out well
                      now l want to change the MFP but how much is the new MFPsome help

                      Comment

                      • Zeldaman
                        Senior Tech
                        500+ Posts
                        • Mar 2011
                        • 946

                        #12

                        Comment

                        • emujo
                          Field Supervisor
                          2,500+ Posts
                          • Jun 2009
                          • 3009

                          #13
                          Re: c220 Not loading the firmwire

                          Had one that showed MFP controller NG. Another tech recommended this...Disregard it, cycle power and try again, it took 12 attempts, but finally it worked. Had the fax fail once also, after the 4th attempt it worked. Not sure why, but it sure beats paying for a new OACB. Emujo

                          PS what is it about spelling firmware correctly????
                          If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                          Comment

                          • Mooseface2r
                            Trusted Tech
                            100+ Posts
                            • Jan 2011
                            • 114

                            #14
                            Re: c220 Not loading the firmwire

                            I had a similar thing where the MFP firmware wouldnt load. tried a diffent usb stick and it worked. iv seen a few hang at the hourglass tho. normaly just completely power down, plug out and it will work next time you boot.

                            Comment

                            • erayyurukel
                              Junior Member
                              • Jul 2021
                              • 2

                              #15
                              Re: c220 Not loading the firmwire

                              hello my konica minolta c220 printers have c-186 code problem i have a problem for firmware update exe if you have this program can you send it to me

                              eryrkl@gmail.com

                              please send me

                              Comment

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