PDA

View Full Version : KM Bizhub Fax and finisher problem


Custom Search


Gabriel
05-01-2012, 03:27 AM
KM Bizhub C352 Fax and finisher problem


They can send faxes, but can't receive
I got this message and error codes
"Message deleted due to an error"
R09
R25
R27


Finisher is working fine when copying but
when faxing the trays goes all the way up
and trown a service code C1183.


the guides for the trays are new and both
trays activate the lift sensor when they move
up or down.


Any help is welcome

blaze2000
05-01-2012, 05:10 AM
check to make sure the hard drive is installed and set (Tech Rep mode, under System 2, set the HDD to Installed.) that is most likely the fax error cause....

Check your upper limit sensor, if its' good, check your firmware, this firmware can fix some timing issues. Firmware version 07 (9J08-F050-G00-07-000 CHECKSUM-6881 Finisher.EXE) is for the bizhub C300/C352/C352P.

Please install bizhub C352/C352P Special Firmware version GWB-K0. This firmware resolves the issue of C-1183 when FS-514 is attached.

Gabriel
05-01-2012, 06:10 AM
blaze200
Thanks for your fast response.
Not sure if Hard drive is installed

I'll check it tomorrow morning


Best Regards

Gabriel

RRodgers
05-01-2012, 03:20 PM
When the fax doesn't work on a Konica the first thing I ALWAYS check is the marketing area in tech mode. I usually find that it was never set to US and is still in JP.

roberto.bertolani
05-01-2012, 08:07 PM
errors

R09
R25
R27

ECM signals are incorrect and I always disable the ECM mode technique submenu fax.

c1183 error is caused by a sensor limit Tray got up and I recommend doing all of the 502 FW and also fax to the latest versions


bye Roberto

Gabriel
05-01-2012, 10:34 PM
Thanks Guys


Marketing area is US
ECM is disable


The machine doesn't have a hard drive,
I'll install it and verify the firmware version




Best Regards




Gabriel

Gabriel
05-03-2012, 07:30 AM
Thanks Guys
I installed the Hard drive and set to installed, that fixed the Fax issue.

The finisher still not working. the upper limit sensor signal is fine,
somebody willing to share the latest firmware for Bizhub C352?


Regards

Gabriel

Custom Search