C552 c2554 Error

[Mooseface2r]

Has anyone got a heads up on this code C2554, in the manual it gives the below. the M toner was very low when it started throwing this code. i replaced the toner but still have the code.

Any idea? i have ordered a M Imaing unit but im sure i must be missing something.

1 Reinstall toner cartridge
2 Reinstall imaging unit
3 Change imaging unit
4 PRCB ICP17 conduction check
5 Change PRCB
6 Change sub hopper unit

[acusso1234]

Re: C552 c2554 Error

Hi, you can try a Toner Supply. Have a look at the hopper too. How the magenta test looks like?
Are the values in table number ok?

[Mooseface2r]

Re: C552 c2554 Error

HI, what table number are we talking about?

[acusso1234]

Re: C552 c2554 Error

HI, what table number are we talking about?

State confirmation-->Table Number in Service Mode

[morpk]

Re: C552 c2554 Error

i like to try the basics first
trouble reset: turn off machine hold down utility/counter button (keep holding), turn on machine, when you see a black circle on the top right hand corner let go of the utility button hit the trouble reset button and then reset machine.

hope this helps

[kingarthur]

Re: C552 c2554 Error

when i've had this problem on older (c250/ c352) models, it has always been either the toner supply motor, or the clutch inside the toner drive unit, on a C451 it was the toner sensor in the sub hopper, it's the same sensor as the "thunderbolt"....the one in the dv unit....