panel KM C352

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  • eugenionitza
    Technician
    • Nov 2011
    • 18

    #1

    [Dead] panel KM C352

    eugenionitza@yahoo.com
  • SmellsHot
    Head Tech

    500+ Posts
    • Dec 2009
    • 512

    #2
    Re: panel KM C352

    did you perform the touch panel adjustment in accessibility?
    Everyone has the right to be stupid. Some people just abuse this privelage more than others

    Comment

    • eugenionitza
      Technician
      • Nov 2011
      • 18

      #3
      Re: panel KM C352

      I tried to make the required adjustments from the accessibility menu, but I can only select the upper corners - I can't touch the lower ones.
      Before this problem I noted that there was an air bubble beneath the layers of the screen - more specifically between the glass and the plastic folio.
      Now it is no longer there, but now I'm thinking that maybe this could have been the cause of the current problem. Is that possible?

      Any idea would be welcomed
      Thanks
      Eugen

      Comment

      • Albonline
        Service Manager

        1,000+ Posts
        • Sep 2008
        • 1133

        #4
        Re: panel KM C352

        clean around the outside of the frame , have seen dirt clumps cause about the same problem. also where did you get the panel from? was it new?

        Comment

        • bseeley1844
          Technician
          • Sep 2010
          • 23

          #5
          Re: panel KM C352

          Pretty sure they are still letting you replace these panels free of charge. Just did one a month or so ago.

          Comment

          • eugenionitza
            Technician
            • Nov 2011
            • 18

            #6
            Re: panel KM C352

            it was a second hand panel and i get from someoane of Germany who sell Konica Minolta printers
            but when i buy it and replace it work very well abouth 5 months
            Thanks
            EUgen

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838

              #7
              Re: panel KM C352

              This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

              Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads


              Paul@justmanuals.com

              Comment

              • EarthKmTech
                Step aside, noob

                1,000+ Posts
                • May 2009
                • 2139

                #8
                Re: panel KM C352

                If calibration is not possible in accessibility mode, your replacement panel is faulty.

                get a new one.


                PS, i have noticed in particular environments the problem of repetitively destroyed control panels seems to be due to the customers carpet. ie, repetitive electrostatic discharge from the users finger on the touch panel. On one machine that blew the control panel 3 times i created an additional earth strap from the lcd ground frame to the chassis with both ends being lubricated with conductive grease. The panel never failed again on this machine. Don't know if this is the cause of all problems, but it certainly was the cause at this location. (you'd build up enough charge for a painful shock after walking 3 meters)

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