Konica Minolta C350 will not print from Windows 7 machine...

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  • Hacky
    Technician
    • Nov 2012
    • 32

    #1

    Konica Minolta C350 will not print from Windows 7 machine...

    Hi all,

    I'm having major issues with a C350 and a Windows 7 machine. I simply can not get the mfp to print, or do anything atall from the Windows 7 machine. I've tried installing various drivers to get the machine working, but none of them seem to work.

    I understand there are no current Windows 7 drivers for the C350, and doubt there ever will be, but has anybody else been able to find a solution to allow printing? The machine can not simply just 'not work' because the clients machines are Windows 7.

    As well as the standard C352/350 drivers, I have tried the KM universal print drivers, both PCL and PS, still no luck.

    Quite a frustrating problem, and would be very grateful if anybody has any solutions/suggestions.

    Thanks in advance
  • Mitch Barron
    Trusted Tech

    100+ Posts
    • Mar 2013
    • 180

    #2
    Re: Konica Minolta C350 will not print from Windows 7 machine...

    Grabbed these from our distributor website give them a shot. Worked perfect for me. Hope you get it sorted. Anything else you need give me a shout. Oct.21/2012
    Attached Files

    Comment

    • Hacky
      Technician
      • Nov 2012
      • 32

      #3
      Re: Konica Minolta C350 will not print from Windows 7 machine...

      Originally posted by Mitch Barron
      Grabbed these from our distributor website give them a shot. Worked perfect for me. Hope you get it sorted. Anything else you need give me a shout. Oct.21/2012
      Thanks for the response, I just tried to use the above and had the same problem.

      The drivers install without any issues, but when it comes to printing a test page, or any document for that matter, nothing happens..

      Comment

      • CompyTech
        Super Tech

        500+ Posts
        • Feb 2011
        • 706

        #4
        Re: Konica Minolta C350 will not print from Windows 7 machine...

        Are you getting an error message on the copier or PC? Have you tried to print directly with a laptop and x cable?

        Usually when I can't find win7 drivers the vista ones work ok too.

        Comment

        • Mitch Barron
          Trusted Tech

          100+ Posts
          • Mar 2013
          • 180

          #5
          Re: Konica Minolta C350 will not print from Windows 7 machine...

          Yeah i would try with another source computer like Compytech said. Trial and error. I have never had this problem before.

          Comment

          • Albonline
            Service Manager

            1,000+ Posts
            • Sep 2008
            • 1133

            #6
            Re: Konica Minolta C350 will not print from Windows 7 machine...

            Originally posted by HDSB
            Try configuring the port for LPR instead of Raw? We have had a few Konicas and this worked.
            What port number are you sending it to?

            Comment

            • MFPTech
              Trusted Tech

              250+ Posts
              • Nov 2010
              • 486

              #7
              Re: Konica Minolta C350 will not print from Windows 7 machine...

              Originally posted by Hacky
              Hi all,

              I'm having major issues with a C350 and a Windows 7 machine. I simply can not get the mfp to print, or do anything atall from the Windows 7 machine. I've tried installing various drivers to get the machine working, but none of them seem to work.

              I understand there are no current Windows 7 drivers for the C350, and doubt there ever will be, but has anybody else been able to find a solution to allow printing? The machine can not simply just 'not work' because the clients machines are Windows 7.

              As well as the standard C352/350 drivers, I have tried the KM universal print drivers, both PCL and PS, still no luck.

              Quite a frustrating problem, and would be very grateful if anybody has any solutions/suggestions.

              Thanks in advance
              Try XPS driver

              Comment

              • drimouxlas
                Technician
                • Oct 2012
                • 27

                #8
                Re: Konica Minolta C350 will not print from Windows 7 machine...

                Good morning you should go to port parameters and disable SNMP try it

                Comment

                • EarthKmTech
                  Step aside, noob

                  1,000+ Posts
                  • May 2009
                  • 2139

                  #9
                  Re: Konica Minolta C350 will not print from Windows 7 machine...

                  you must use raw, port 9100.

                  its under port configuration.

                  win7 seems to default to LPR for some stupid reason.

                  also, if the machine is running the primitive version of account track that's on c350's your not going to get away with an incorrect driver either.

                  Comment

                  • knightfall
                    Senior Tech

                    500+ Posts
                    • Jul 2006
                    • 633

                    #10
                    Re: Konica Minolta C350 will not print from Windows 7 machine...

                    silly questions but can you ping the ip address of the copier? also did you use standard tcpip when setting up the port?
                    Get your facts first, and then you can distort them as much as you please.

                    Comment

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