Bizhub PRESS C6000 error codes

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  • unlimitedbt
    Technician

    50+ Posts
    • Mar 2009
    • 80

    #1

    Bizhub PRESS C6000 error codes

    Guys we have just picked this machine from Leasing company, it has a few errors..
    C5304 - this is some kind of FAN error but I don't have the service manual for it yet, tried to use C6501 manual but it goes as far as C5403, no 5304. Anyone proficient on this model can point mi in the right direction please?
    Also when "Server" button is pushed it displays error "d0e2" anyone knows what it means please? it is a IFY Fiery 80... I can't change the IP Number, I mean I can change it but can't save it....
    Thanks in advance.
  • mikeena
    Branch Technical Manager

    100+ Posts
    • Mar 2007
    • 218

    #2
    Re: Bizhub PRESS C6000 error codes

    its the main body hdd cooling fan i believe rotate it manually by hand check connection and if that dont work replace cooling fan 1 and 2 second part is it showing 02 on the fiery if so install system software back on the fiery again as it has corrupted has happened two me once if the fiery does not shut down correctly it corrupts

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: Bizhub PRESS C6000 error codes

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


      Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


      Paul@justmanuals.com

      Comment

      • unlimitedbt
        Technician

        50+ Posts
        • Mar 2009
        • 80

        #4
        Re: Bizhub PRESS C6000 error codes

        Mke hi, let me ask you please...
        Machine came with everything - manuals, service records but no Fiery CD, Any chance I can borrow / buy or any way get one from you please?
        Also there is a block in the back with 6 HDDs, what does it do?
        Thank you.

        Comment

        • unlimitedbt
          Technician

          50+ Posts
          • Mar 2009
          • 80

          #5
          Re: Bizhub PRESS C6000 error codes

          Mike hi, Thanks a million to your advice, I have solved the problem - turn out to be that a block with 6 HDD's in the back was disconnected, all HDD's did not have power, power to 2 fans was disconnected as well. Once everything was connected, machine went straight to ready...
          Thanks again.

          Comment

          • timk

            #6
            Re: Bizhub PRESS C6000 error codes

            Can some help me. I'm getting a C3501 error code on a Bizhub Press C6000 and I can't clear the Call Service screen.

            Comment

            • laitang
              Senior Tech

              500+ Posts
              • Nov 2012
              • 627

              #7
              Re: Bizhub PRESS C6000 error codes

              Originally posted by timk
              Can some help me. I'm getting a C3501 error code on a Bizhub Press C6000 and I can't clear the Call Service screen.
              C3501: Estimated abnormal parts:
              • Fusing unit
              • Printer control board (PRCB)
              • AC drive board (ACDB)
              • Fusing heater lamp /1 (L2)
              • Fusing heater lamp /2 (L3)
              • Fusing heater lamp /3 (L4)
              • Temperature sensor /1 (TH1)


              WARNING
              • After replacing the defective parts, be sure to set the DIPSW 3-1 to 0. If DIPSW3-1 is set to 0 before defective parts are fixed, it may cause fire.

              Solution

              1. Check the connection between the rear side connector of the fusing unit and the main body side connector, and repair it if any abnormality.
              2. Check the connector connection and the wiring between PRCB and the temperature sensor, and repair it if any abnormality.
              3. Check the connector connection and the wiring between ACDB and the fusing heater lamp, and repair it if any abnormality. (Wiring diagram: Main body (1/3): 3-E)
              4. Check the installation condition of the fusing heater lamp and ON/OFF with I/O, and repair/replace it if any abnormality. (Wiring diagram: Main body (1/3): 3-D)
              5. Check the installation condition of TH1 and temperature of I/O, and adjust/replace it if any abnormality. (Wiring diagram: Main body (1/3): 3-F)
              6. Replace TH1.
              7. ReplaceL2, L3 and L4.
              8. Replace ACDB.
              9. Replace PRCB.

              Comment

              • timk

                #8
                Re: Bizhub PRESS C6000 error codes

                Thanks for your help I'll try these steps.


                Originally posted by laitang
                C3501: Estimated abnormal parts:WARNING
                Solution

                1. Check the connection between the rear side connector of the fusing unit and the main body side connector, and repair it if any abnormality.
                2. Check the connector connection and the wiring between PRCB and the temperature sensor, and repair it if any abnormality.
                3. Check the connector connection and the wiring between ACDB and the fusing heater lamp, and repair it if any abnormality. (Wiring diagram: Main body (1/3): 3-E)
                4. Check the installation condition of the fusing heater lamp and ON/OFF with I/O, and repair/replace it if any abnormality. (Wiring diagram: Main body (1/3): 3-D)
                5. Check the installation condition of TH1 and temperature of I/O, and adjust/replace it if any abnormality. (Wiring diagram: Main body (1/3): 3-F)
                6. Replace TH1.
                7. ReplaceL2, L3 and L4.
                8. Replace ACDB.
                9. Replace PRCB.

                Comment

                • Kenny
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jun 2009
                  • 515

                  #9
                  Re: Bizhub PRESS C6000 error codes

                  Originally posted by mikeena
                  its the main body hdd cooling fan i believe rotate it manually by hand check connection and if that dont work replace cooling fan 1 and 2 second part is it showing 02 on the fiery if so install system software back on the fiery again as it has corrupted has happened two me once if the fiery does not shut down correctly it corrupts
                  Does anyone know the part number for the Hdd cooling fan can't seem to find it ?

                  thanks

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5738

                    #10
                    Re: Bizhub PRESS C6000 error codes

                    here ya go.
                    A1RFM15100
                    Attached Files
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

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