11x17 or 12x18 paper loops/buckles immediately after/against the finisher entrance roller as the page passes through the finisher.
The next roller appears to not be running as fast as the entrance roller so a loop starts forming.
It then folds too far creating a waviness on the last few inches of paper; no jam occurs.
Sometimes you can hear it flip as the edge comes out the entrance roller.
Per the SM, entrance sensor activation is supposed to cause the exit roller motor to increase speed.
I suspect this is not happening.
Copier has 1.4M on it
I would appreciate any comments on this issue - hopefully I have adequately explained it.
The next roller appears to not be running as fast as the entrance roller so a loop starts forming.
It then folds too far creating a waviness on the last few inches of paper; no jam occurs.
Sometimes you can hear it flip as the edge comes out the entrance roller.
Per the SM, entrance sensor activation is supposed to cause the exit roller motor to increase speed.
I suspect this is not happening.
Copier has 1.4M on it
I would appreciate any comments on this issue - hopefully I have adequately explained it.
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