C-203 (License management error occured) on display screen

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  • Buddy with ACR
    Technician
    • Sep 2011
    • 13

    #1

    [Electrical] C-203 (License management error occured) on display screen

    You can select OK and the machine will copy, but you can't print. When you select Utililty /Counter key, the first choice selection is missing on the screen. It won't let me set-up printer settings. I tried Data and System Error clear initialization, no help. Can someone help me? Thank you Buddy
  • habik
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2013

    #2
    Re: C-203 (License management error occured) on display screen

    Originally posted by Buddy with ACR
    You can select OK and the machine will copy, but you can't print. When you select Utililty /Counter key, the first choice selection is missing on the screen. It won't let me set-up printer settings. I tried Data and System Error clear initialization, no help. Can someone help me? Thank you Buddy
    NV RAM and Konica Support. Good Luck!
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

    Comment

    • Buddy with ACR
      Technician
      • Sep 2011
      • 13

      #3
      Re: C-203 (License management error occured) on display screen

      Originally posted by habik
      NV RAM and Konica Support. Good Luck!
      What does that mean

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22960

        #4
        Re: C-203 (License management error occured) on display screen

        Just out of curiosity, which board did you try to swap, that caused the licensing error? =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Copier Addict
          Aging Tech

          Site Contributor
          10,000+ Posts
          • Jul 2013
          • 14424

          #5
          Re: C-203 (License management error occured) on display screen

          I have had this problem twice, and both times replacing the EEprom, not the NVRam, solved it.
          Hope this helps

          Comment

          • Buddy with ACR
            Technician
            • Sep 2011
            • 13

            #6
            Re: C-203 (License management error occured) on display screen

            Originally posted by blackcat4866
            Just out of curiosity, which board did you try to swap, that caused the licensing error? =^..^=
            The MFP board

            Comment

            • Buddy with ACR
              Technician
              • Sep 2011
              • 13

              #7
              Re: C-203 (License management error occured) on display screen

              Originally posted by copier addict
              I have had this problem twice, and both times replacing the EEprom, not the NVRam, solved it.
              Hope this helps
              Where and what exactly is the EEprom Thanks

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22960

                #8
                Re: C-203 (License management error occured) on display screen

                You'll need participation by the manufacturer to clear the licensing error. There is a clearly defined procedure in the service manual. Start by reading the manual. Then if you are not a Konica Minolta dealer, you should probably involve one to help you clear the licensing error message. The dealer has a website in which they enter encryption codes, then the manufacturer issues a new code to recover your machine.

                Parts alone won't help you. You'll need the help of a dealer.

                My best advice is to hire out this call to a KM dealer. You'll get nowhere by yourself. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • Copier Addict
                  Aging Tech

                  Site Contributor
                  10,000+ Posts
                  • Jul 2013
                  • 14424

                  #9
                  Re: C-203 (License management error occured) on display screen

                  Originally posted by blackcat4866
                  You'll need participation by the manufacturer to clear the licensing error. There is a clearly defined procedure in the service manual. Start by reading the manual. Then if you are not a Konica Minolta dealer, you should probably involve one to help you clear the licensing error message. The dealer has a website in which they enter encryption codes, then the manufacturer issues a new code to recover your machine.

                  Parts alone won't help you. You'll need the help of a dealer.

                  My best advice is to hire out this call to a KM dealer. You'll get nowhere by yourself. =^..^=
                  I give advice based on my experience with certain issues. I won't say replacing the EEprom will solve Buddy's problem, but, it did solve the two licensing errors I have had. (two different machines).

                  Buddy;
                  blackcat is right. Read the manual. If you don't know what, or where the EEprom is, it will help you.
                  If you don't have a manual then I'm sure Paul at "justsmanuals" will be able to sell you one.

                  Comment

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