Yellow background & black stripes (lines) BIZHUB C452

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  • donrushs
    Technician
    • Sep 2014
    • 21

    Yellow background & black stripes (lines) BIZHUB C452

    Hello,

    Yesterday i managed to fix REPLENISH TONER ERROR through an electric technician not a KM technician who examined and fixed the problem on prcb (motherboard), where the problem was on ICP19 and not ICP5, and now the yellow toner is detected, but now i do experience another problem, whereby every printout come with a yellowish background during printing and when photocopying it came out with yellowish background and black stripes (lines) from the top to bottom of the document.


    what could be the problem and how to fix it.
    Attached Files
  • Max
    Senior Tech
    500+ Posts
    • Oct 2011
    • 516

    #2
    Re: Yellow background & black stripes (lines) BIZHUB C452

    I would say the board is not fixed. The lines are due to fault in image processing/memory issue. Yellow is probably over toned dev unit. Change the MFP board to a brand new and not repaired. The only problem is they cost a fortune.

    Comment

    • donrushs
      Technician
      • Sep 2014
      • 21

      #3
      Re: Yellow background & black stripes (lines) BIZHUB C452

      Originally posted by Max
      I would say the board is not fixed. The lines are due to fault in image processing/memory issue. Yellow is probably over toned dev unit. Change the MFP board to a brand new and not repaired. The only problem is they cost a fortune.
      Where can i get New MFP Board (prcb), i decided to repair the board because its too difficult to get a brand new board here in Tanzania.

      Comment

      • Synaux
        Service Manager
        Site Contributor
        1,000+ Posts
        • Mar 2012
        • 1223

        #4
        Re: Yellow background & black stripes (lines) BIZHUB C452

        Please do not create redundant/similar posts!

        Comment

        • roberto.bertolani
          Technician
          • Feb 2012
          • 19

          #5
          Re: Yellow background & black stripes (lines) BIZHUB C452

          Originally posted by Synaux
          Please do not create redundant/similar posts!
          I had the same problem in scan mode FTP and changed MFP.
          she really cost much
          the problem was due to RAM soldered in MFP

          bye from Italy

          Comment

          • fishleg
            Trusted Tech
            Site Contributor
            250+ Posts
            • Mar 2009
            • 410

            #6
            Curious about icp's on boards how did you replace it? Are they just tiny fuses if so how do you know voltage, ampage etc?

            Comment

            • Synaux
              Service Manager
              Site Contributor
              1,000+ Posts
              • Mar 2012
              • 1223

              #7
              Re: Yellow background & black stripes (lines) BIZHUB C452

              Originally posted by fishleg
              Curious about icp's on boards how did you replace it? Are they just tiny fuses if so how do you know voltage, ampage etc?
              I am not sure about the PCRB, but I am assuming they are about the same thing as the ICP5s on the Print Relay Boards.
              If this is correct, then you would have to desolder the chip and solder a new one on....

              Take a look at this:
              Toshiba IC5 on PWB-J Relay board for PH unit C650.pdf

              Comment

              • fishleg
                Trusted Tech
                Site Contributor
                250+ Posts
                • Mar 2009
                • 410

                #8
                ICP just a small fuse tho?

                Comment

                • Cookr
                  Trusted Tech
                  Site Contributor
                  100+ Posts
                  • Dec 2011
                  • 184

                  #9
                  Re: Yellow background & black stripes (lines) BIZHUB C452

                  I had a similar problem on a Muratec C2280 the lines were caused do to it not being set up properly maybe when the board was fixed something happened??

                  Comment

                  • blackcat4866
                    Master Of The Obvious
                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22545

                    #10
                    Re: Yellow background & black stripes (lines) BIZHUB C452

                    It looks to me like the "Lines of Shame".

                    Have you gone through the machine's initial setup procedure line by line? (Just the part that begins when you plug in the machine.) I think it will resolve the problem. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • donrushs
                      Technician
                      • Sep 2014
                      • 21

                      #11
                      Re: Yellow background & black stripes (lines) BIZHUB C452

                      Originally posted by blackcat4866
                      It looks to me like the "Lines of Shame".

                      Have you gone through the machine's initial setup procedure line by line? (Just the part that begins when you plug in the machine.) I think it will resolve the problem. =^..^=
                      LOL........ the problem already solved, just got an assist from a technician and he did an initial setup procedure, and then the problem solved.

                      Comment

                      • blackcat4866
                        Master Of The Obvious
                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22545

                        #12
                        Re: Yellow background & black stripes (lines) BIZHUB C452

                        Originally posted by donrushs
                        LOL........ the problem already solved, just got an assist from a technician and he did an initial setup procedure, and then the problem solved.
                        Congratulations. =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • Josh93
                          Technician
                          • Jul 2014
                          • 47

                          #13
                          Re: Yellow background & black stripes (lines) BIZHUB C452

                          HA lines of shame.... I'm going to use that the next time I head out to a clients to clean their scanner glass. "I clean it 5 times!!!???" After two seconds on site with a rag... "Oh how you do that"??

                          Lines of shame...

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