how to set a software switch

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  • bronco31
    Trusted Tech

    Site Contributor
    100+ Posts
    • Aug 2009
    • 174

    how to set a software switch

    KM Bulletin 7528 details how to turn off end of life Unit Life messages , fusers, belts and IUs
    special firmware then different TechRep Mode settings.. one of which details Software Switch settings in SW# 55 and 51..
    simply set the HEX value and press FIX...

    well it wont stick! the value i set will not stay! highlight HEX or the Sw# or the actual binary row.. no matter what the new values will not FIX...??

    i searchd the SM and cant find any clues as to maybe another SW switch that allows the settings to FIX?
    any KM techs seen/had this issue? thx for any help!
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5445

    #2
    Re: how to set a software switch

    Model of machine? It would be a HEX value followed by a bit value then the bit state "0" or "1"
    Whatever

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7879

      #3
      Re: how to set a software switch

      You need to update the firmware to enable you to set the "End life stop" settings etc
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • PeterG
        Trusted Tech

        100+ Posts
        • Jul 2008
        • 177

        #4
        Re: how to set a software switch

        You are switching machine on/off after fix aren't you?

        Comment

        • bronco31
          Trusted Tech

          Site Contributor
          100+ Posts
          • Aug 2009
          • 174

          #5
          Re: how to set a software switch

          Originally posted by copier tech
          You need to update the firmware to enable you to set the "End life stop" settings etc
          sorry.. u guys cant read my mnd??
          its a C353..
          yep upgraded firm to R6 per bulletin..
          hit FIX
          powered off powered on

          just will not stick.. the HEX value (which i understand is saved on the NVRAM) just will not change.. it returns to its previous value..
          i need this as its soon going to call for all the Color IUs !
          thx all..

          guy

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 7879

            #6
            Re: how to set a software switch

            When you enter the HEX values, say D0 for switch 51 I think, only enter D, if you try & enter D and the 0 for some reason it doesn't fix!
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • bronco31
              Trusted Tech

              Site Contributor
              100+ Posts
              • Aug 2009
              • 174

              #7
              Re: how to set a software switch

              Originally posted by copier tech
              When you enter the HEX values, say D0 for switch 51 I think, only enter D, if you try & enter D and the 0 for some reason it doesn't fix!
              ok i'll try that.. but i remember also setting the binary switches which auto fills the HEX value.. and still didnt stick...value went back to what it was previously...

              when copiers misbehave!

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 7879

                #8
                Re: how to set a software switch

                This can also happen if you dont have the life stop fw installed
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • emujo
                  Field Supervisor

                  2,500+ Posts
                  • Jun 2009
                  • 3009

                  #9
                  Re: how to set a software switch

                  Here's my stab at it....Your MFP is bellow the function version required to use the R6 firmware. Set softswitch 25 to a HEX 30 ( I believe this is ver 3), cycle power, you will probably get an E002 error code (normal), if so, perform the HDD version up in service mode/state confirmation/HDD version up. After the update, cycle power again and try to set your switches. Emujo
                  If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                  Comment

                  • bronco31
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Aug 2009
                    • 174

                    #10
                    Re: how to set a software switch

                    i will try dpsw 25 thx....i may hv the solution ...gonna try this solution i just now found from the troubleshooting PDFdpswitch.JPG...

                    thx... have a great weekend all...get outside, get some sun.. dont think about copiers!

                    Comment

                    • bronco31
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Aug 2009
                      • 174

                      #11
                      Re: how to set a software switch

                      although now that i look closely at this PDF solution...the wording for the steps to do is terrible...

                      sigh...

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