error code E000007-0000

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  • erico

    #1

    error code E000007-0000

    Hi friends, please tell me how to fix the error code E000007-0000 in Canon iR2320l, the user emptied some toner fron drum to cartridge toner, began printing with some dark horizontal lines, which did not occur when a document is copied, then appeared the error code E000007-0000. Will change new toner cartridge and the error persists, I must do.
    Thank you
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8111

    #2
    Re: error code E000007-0000

    When you say "the user emptied some toner from drum to cartridge toner" you mean they are running the machine on waste toner!?

    This error is a fixing fixing rotation fault. I suspect what's happened is the waste toner has soiled the fixing film patch.

    You will need to vacuum out all the toner from the dev unit & add fresh.

    Then fix the error by removing the fixing unit, & cleaning the white patch on the film.

    However I would recommend you replace the film ass'y as it could be damaged.

    Bad user hope you charge them for this call !!!!
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • erico

      #3
      Re: error code E000007-0000

      Thanks for the quick response copier tech; can be sure that charge you very well to this bad user, as I said, made such atrocity. Tomorrow morning make the cleaning work, I will keep you informed of any other mishap, best regards.
      Erico

      Originally posted by copier tech
      When you say "the user emptied some toner from drum to cartridge toner" you mean they are running the machine on waste toner!?

      This error is a fixing fixing rotation fault. I suspect what's happened is the waste toner has soiled the fixing film patch.

      You will need to vacuum out all the toner from the dev unit & add fresh.

      Then fix the error by removing the fixing unit, & cleaning the white patch on the film.

      However I would recommend you replace the film ass'y as it could be damaged.

      Bad user hope you charge them for this call !!!!

      Comment

      • dreamz80

        #4
        Re: error code E000007-0000

        Originally posted by erico
        Hi friends, please tell me how to fix the error code E000007-0000 in Canon iR2320l, the user emptied some toner fron drum to cartridge toner, began printing with some dark horizontal lines, which did not occur when a document is copied, then appeared the error code E000007-0000. Will change new toner cartridge and the error persists, I must do.
        Thank you

        hi,
        this error code comes out when your fuser film sleeve is torn or faulty...
        so need to replace..

        thanks,
        dreamz

        Comment

        • dreamz80

          #5
          Re: error code E000007-0000

          Originally posted by erico
          Hi friends, please tell me how to fix the error code E000007-0000 in Canon iR2320l, the user emptied some toner fron drum to cartridge toner, began printing with some dark horizontal lines, which did not occur when a document is copied, then appeared the error code E000007-0000. Will change new toner cartridge and the error persists, I must do.
          Thank you

          hi,
          this error code comes out when your fuser film sleeve is torn or faulty...
          so need to replace it..

          thanks,
          dreamz

          Comment

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