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  1. #1
    Service Manager 1,000+ Posts
    Canon C3325i slow to print from Mac based system

    Desert Rat's Avatar
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    Canon C3325i slow to print from Mac based system

    It seemed OK when it was hooked up to their network but they say for the last month it seems
    slow to print from their computers.
    I am not an IT tech so please use simple terms.

    They say they got their computer about 6 months ago. It's a Mac OS X Yosemitty 10.10.5 system.
    I have contacted The IT tech I always use but have not heard back from him, so I thought I would post
    to get a clue.

    Thanks

    DR

  2. #2
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    Re: Canon C3325i slow to print from Mac based system

    Quote Originally Posted by Desert Rat View Post
    It seemed OK when it was hooked up to their network but they say for the last month it seems
    slow to print from their computers.
    I am not an IT tech so please use simple terms.

    They say they got their computer about 6 months ago. It's a Mac OS X Yosemitty 10.10.5 system.
    I have contacted The IT tech I always use but have not heard back from him, so I thought I would post
    to get a clue.

    Thanks

    DR

    Be sure to install the Mac version:

    imageRUNNER ADVANCE C3325i - Support - Download drivers, software and manuals - Canon UK

  3. #3
    Copier Technician 250+ Posts
    Canon C3325i slow to print from Mac based system

    mga's Avatar
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    Re: Canon C3325i slow to print from Mac based system

    Quote Originally Posted by Desert Rat View Post
    It seemed OK when it was hooked up to their network but they say for the last month it seems
    slow to print from their computers.
    I am not an IT tech so please use simple terms.

    They say they got their computer about 6 months ago. It's a Mac OS X Yosemitty 10.10.5 system.
    I have contacted The IT tech I always use but have not heard back from him, so I thought I would post
    to get a clue.

    Thanks

    DR
    Think if no postscript installed on machine you have to use UFR 11

  4. #4
    Service Manager 2,500+ Posts
    Canon C3325i slow to print from Mac based system

    copier tech's Avatar
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    Re: Canon C3325i slow to print from Mac based system

    Quote Originally Posted by Desert Rat View Post
    It seemed OK when it was hooked up to their network but they say for the last month it seems
    slow to print from their computers.
    I am not an IT tech so please use simple terms.

    They say they got their computer about 6 months ago. It's a Mac OS X Yosemitty 10.10.5 system.
    I have contacted The IT tech I always use but have not heard back from him, so I thought I would post
    to get a clue.

    Thanks

    DR
    Update the firmware to the latest level & the driver & go from there.

    Is it just one document they are having issues with?
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  5. #5
    Service Manager 1,000+ Posts
    Canon C3325i slow to print from Mac based system

    Desert Rat's Avatar
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    Re: Canon C3325i slow to print from Mac based system

    Thank you everyone for the quick replies.

    Mr. Magic, thank you for the link, I'm sure it will come in handy for this model.

    copier tech, no it is not just one doc to my knowledge. I'm not sure if it is everything or just a particular program.

    mga, I would have to ask the IT tech who put it on the network to be sure. I will mention the UFR II to him.

    I wish I could be more helpful in this area for this call, but I am about 3.5 hours from town.

    Thanks again, I will post the results after the IT tech is done.

    DR

  6. #6
    Indentured Servant 500+ Posts D_L_P's Avatar
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    Re: Canon C3325i slow to print from Mac based system

    Quote Originally Posted by Desert Rat View Post
    Thank you everyone for the quick replies.

    Mr. Magic, thank you for the link, I'm sure it will come in handy for this model.

    copier tech, no it is not just one doc to my knowledge. I'm not sure if it is everything or just a particular program.

    mga, I would have to ask the IT tech who put it on the network to be sure. I will mention the UFR II to him.

    I wish I could be more helpful in this area for this call, but I am about 3.5 hours from town.

    Thanks again, I will post the results after the IT tech is done.

    DR
    I had design studio with about a dozen mac's. They had some slow printing issues too. One nice lady there kept track of printing speeds by several macs with several print methods. For the huge docs they were printing she found a local printer with the HP jetdirect port was by far the fastest spooling and printing.
    Getting the Macs off the windows print server was the other big improvement. Weird thing was the Ricoh down the hall was setup on the server with a standard IP port and Mac's still printed faster or about the same to it.

  7. #7
    Service Manager 1,000+ Posts
    Canon C3325i slow to print from Mac based system

    Desert Rat's Avatar
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    Re: Canon C3325i slow to print from Mac based system

    As of now I have not heard back from the IT tech. If he has any questions I will direct him to this post, it contains
    some good suggestions on how to deal with this issue.
    Thank you everyone for your help.

    DR

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