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Thread: CS remote care

  1. #1
    Aging Tech 10,000+ Posts
    CS remote care

    copier addict's Avatar
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    CS remote care

    Hey all you smart people;
    I have what is possibly a stupid question.
    Is it possible to use the CSRC set up to send info to us without going through KonMin servers?
    The only catch I can see is the Center ID, although I am by no means an IT genius.
    Thanks for any info.

  2. #2
    Service Manager 1,000+ Posts
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    Re: CS remote care

    I think that even if you were successful in sending the data, the data would be meaningless without the CSRC application to interpret and store the data in some DB. Emujo

  3. #3
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: CS remote care

    if you want meters then just set up scheduling and it will email them too you. vcare is more then just meters it calls in service for c codes and if jams hit a threshhold.

  4. #4
    Service Manager 5,000+ Posts
    CS remote care

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    Re: CS remote care

    Appologies if iím hijacking this thred but if I wanted to use the firmware update option in CE mode does the machine need to be on CS care etc?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




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