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  1. #1
    Junior Member
    Join Date
    Aug 2019
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    Bizhub C258 Issue: error-code: c5501

    Ask for help.
    Model Name: Bizhub C258
    Issue: error-code: c5501
    AC signal abnormality.
    The zero cross signal is not input during fusing phase control.
    Check: No abnormality in DCPU.
    No fuser failure.
    MFPB intermittently available.
    Is there a workaround with the firmware?

  2. #2
    Service Manager 1,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Rep Power

    Re: Bizhub C258 Issue: error-code: c5501

    FW does not look as resolution in your case.
    Replace in that order:
    1. Fuser
    2. Power supply
    3. MFPB
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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