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  1. #1
    Senior Tech 250+ Posts
    Develop Ineo+ 224 - Invalid External Memory while updating Firmware

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    Develop Ineo+ 224 - Invalid External Memory while updating Firmware

    Develop Ineo+ 224 -

    Getting Error - This is Invalid External Memory while updating Firmware.

    For other machines same USB works fine. Even tried another USB but same error.

    Please advise.

    Thanks and Kind Regards,

  2. #2
    Senior Tech 250+ Posts
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    Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

    Was anything done before updating like replacing boards or HDD? Also, make sure you're formatting the USB drive before copying firmware.

  3. #3
    Service Manager 2,500+ Posts
    Develop Ineo+ 224 - Invalid External Memory while updating Firmware

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    Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

    id try backing up the addressbook and do a full data clear.
    reenable the HDD and load movie data.
    it usually takes FW after that.
    /.02

  4. #4
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

    Agree with above replies. If pre-history depends on what is it. If nothing was done prior I will just follow what Synthohol suggested. Side note, make sure you've correct FW for the model.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  5. #5
    Senior Tech 250+ Posts
    Develop Ineo+ 224 - Invalid External Memory while updating Firmware

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    Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

    Quote Originally Posted by Synthohol View Post
    id try backing up the addressbook and do a full data clear.
    reenable the HDD and load movie data.
    it usually takes FW after that.
    /.02
    Can I have FW and Movie Data

    Many Thanks

  6. #6
    Senior Tech 250+ Posts
    Develop Ineo+ 224 - Invalid External Memory while updating Firmware

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    Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

    Quote Originally Posted by mascan42 View Post
    Was anything done before updating like replacing boards or HDD? Also, make sure you're formatting the USB drive before copying firmware.

    Nothing replaced. Yes formatted the usb .

  7. #7
    Senior Tech 250+ Posts
    Develop Ineo+ 224 - Invalid External Memory while updating Firmware

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    Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

    Quote Originally Posted by Synthohol View Post
    id try backing up the addressbook and do a full data clear.
    reenable the HDD and load movie data.
    it usually takes FW after that.
    /.02

    Can I have the latest firmware and Movie Data

    Thanks a lot

  8. #8
    Service Manager 2,500+ Posts
    Develop Ineo+ 224 - Invalid External Memory while updating Firmware

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    Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

    is the konica equivalent a 224e? there was no 224 non e.

  9. #9
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    Thumbs up Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

    Dear Friend.
    Can you share the display picture of the copier what exactly you facing the problem.

  10. #10
    Service Manager 2,500+ Posts
    Develop Ineo+ 224 - Invalid External Memory while updating Firmware

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    Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

    pm sent

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