Develop Ineo+ 224 - Invalid External Memory while updating Firmware

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  • mearmi
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2010
    • 344

    [Misc] Develop Ineo+ 224 - Invalid External Memory while updating Firmware

    Develop Ineo+ 224 -

    Getting Error - This is Invalid External Memory while updating Firmware.

    For other machines same USB works fine. Even tried another USB but same error.

    Please advise.

    Thanks and Kind Regards,
  • mascan42
    Trusted Tech

    250+ Posts
    • Oct 2008
    • 471

    #2
    Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

    Was anything done before updating like replacing boards or HDD? Also, make sure you're formatting the USB drive before copying firmware.

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5458

      #3
      Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

      id try backing up the addressbook and do a full data clear.
      reenable the HDD and load movie data.
      it usually takes FW after that.
      /.02
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

        Agree with above replies. If pre-history depends on what is it. If nothing was done prior I will just follow what Synthohol suggested. Side note, make sure you've correct FW for the model.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • mearmi
          Trusted Tech

          Site Contributor
          250+ Posts
          • Oct 2010
          • 344

          #5
          Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

          Originally posted by Synthohol
          id try backing up the addressbook and do a full data clear.
          reenable the HDD and load movie data.
          it usually takes FW after that.
          /.02
          Can I have FW and Movie Data

          Many Thanks

          Comment

          • mearmi
            Trusted Tech

            Site Contributor
            250+ Posts
            • Oct 2010
            • 344

            #6
            Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

            Originally posted by mascan42
            Was anything done before updating like replacing boards or HDD? Also, make sure you're formatting the USB drive before copying firmware.

            Nothing replaced. Yes formatted the usb .

            Comment

            • mearmi
              Trusted Tech

              Site Contributor
              250+ Posts
              • Oct 2010
              • 344

              #7
              Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

              Originally posted by Synthohol
              id try backing up the addressbook and do a full data clear.
              reenable the HDD and load movie data.
              it usually takes FW after that.
              /.02

              Can I have the latest firmware and Movie Data

              Thanks a lot

              Comment

              • Synthohol
                Certified Konica Expert

                Site Contributor
                5,000+ Posts
                • Mar 2016
                • 5458

                #8
                Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

                is the konica equivalent a 224e? there was no 224 non e.
                We know a thing or two because we've seen a thing or two.
                The medication helps though...

                Comment

                • SMARTENGCENTER
                  Technician
                  • May 2020
                  • 22

                  #9
                  Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

                  Dear Friend.
                  Can you share the display picture of the copier what exactly you facing the problem.

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5458

                    #10
                    Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

                    pm sent
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

                    • mga
                      Copier Technician

                      Site Contributor
                      1,000+ Posts
                      • Dec 2010
                      • 1393

                      #11
                      Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

                      Originally posted by Synthohol
                      is the konica equivalent a 224e? there was no 224 non e.
                      Konica C224 is Develop +224
                      In my Develop cross ref shows Konica C224e develop +224e
                      Regards Mark

                      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                      https://copierservices.simdif.com

                      Comment

                      • mearmi
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Oct 2010
                        • 344

                        #12
                        Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

                        Originally posted by mga
                        Konica C224 is Develop +224
                        In my Develop cross ref shows Konica C224e develop +224e

                        You are Right. It is C224 not C224e

                        Anyone has latest firmware and movie file for C224?

                        Many thanks.

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7635

                          #13
                          Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

                          Check your PM in 5 min.
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • Simza
                            Simza
                            • May 2020
                            • 27

                            #14
                            Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

                            Hi Friend,
                            i have face this problem also manytime,
                            you have to check.
                            -formatting the USB (FAT32)
                            -make shure that you have e-version data or normal 4serial FW-data
                            -Dont use Kingstone....USB. U need simple noname USB, because minolta dont check many USBs.

                            Best of luck
                            Stay Safe

                            Comment

                            • mearmi
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Oct 2010
                              • 344

                              #15
                              Re: Develop Ineo+ 224 - Invalid External Memory while updating Firmware

                              Originally posted by Synthohol
                              pm sent
                              Thanks a lot everyone.

                              Re seated SSD , Changed the RAM. Updated the firmware. And finally Changed the SSD from Non e Version. But no luck.

                              Still same issue.

                              Any advice.

                              Thanks once again.

                              Comment

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