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  1. #1
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    Bizhub c3110 " INITIALIZING total memory 1024MB"

    Hello, I need your help guys.
    After powering on a customer's bizhub c3110, display freezes with message " INITIALIZING total memory 1024MB"
    Machine irresponsive to any button. I changed the memory board(WW) A6DTR70333 and i tried to update the firmware (as Konica told us), but the problem can't be solved because i can't get to service mode (the machine still does not respond to any button).
    Calibration during startup come through, fuser unit is hot and after opening and closing any cover machine rotates.
    Any thoughts?
    Thank you in advance

  2. #2
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: Bizhub c3110 " INITIALIZING total memory 1024MB"

    Check out this thread, most likely faulty SSDB.
    Ineo+ 3110 (Bizhub C3110)
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  3. #3
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    Re: Bizhub c3110 " INITIALIZING total memory 1024MB"

    If you tried the ssd board and it’s still the same you will probably have to replace the mfp board.

    I had one like this just a couple of weeks ago and the mfp board was the cure.

    Also happens on the C3100p FYI.

  4. #4
    Service Manager 2,500+ Posts
    Bizhub c3110 " INITIALIZING total memory 1024MB"

    copier tech's Avatar
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    Re: Bizhub c3110 " INITIALIZING total memory 1024MB"

    Quote Originally Posted by Proffice View Post
    Hello, I need your help guys.
    After powering on a customer's bizhub c3110, display freezes with message " INITIALIZING total memory 1024MB"
    Machine irresponsive to any button. I changed the memory board(WW) A6DTR70333 and i tried to update the firmware (as Konica told us), but the problem can't be solved because i can't get to service mode (the machine still does not respond to any button).
    Calibration during startup come through, fuser unit is hot and after opening and closing any cover machine rotates.
    Any thoughts?
    Thank you in advance
    There is a special firmware for this exact issue.

    Fit the original boards back & update with the restoration tool.

    bizhubC3100P_C3110_Procedure_of_Restoration_Tool.pdf
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  5. #5
    Field Supervisor 500+ Posts
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    Re: Bizhub c3110 " INITIALIZING total memory 1024MB"

    Quote Originally Posted by copier tech View Post
    There is a special firmware for this exact issue.

    Fit the original boards back & update with the restoration tool.

    bizhubC3100P_C3110_Procedure_of_Restoration_Tool.pdf
    It’s worth a try but I wouldn’t bet my salary on it!

    Let us know if it works...

  6. #6
    Service Manager 2,500+ Posts
    Bizhub c3110 " INITIALIZING total memory 1024MB"

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    Re: Bizhub c3110 " INITIALIZING total memory 1024MB"

    Quote Originally Posted by tech51 View Post
    It’s worth a try but I wouldn’t bet my salary on it!

    Let us know if it works...


    100% worth a try before replacing expensive boards!


    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  7. #7
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    Re: Bizhub c3110 " INITIALIZING total memory 1024MB"

    Hello
    I have the same problem. I need NvramClearToolVer101.exe . I can't see it in the infohub. Can you help me?




  8. #8
    Service Manager 2,500+ Posts
    Bizhub c3110 " INITIALIZING total memory 1024MB"

    copier tech's Avatar
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    Re: Bizhub c3110 " INITIALIZING total memory 1024MB"

    Quote Originally Posted by waski.th View Post
    Hello
    I have the same problem. I need NvramClearToolVer101.exe . I can't see it in the infohub. Can you help me?



    It is on InfoHub I looked earlier.


    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

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