Bizhub C224e grainy image quality problem

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  • Sandoval
    Technician
    • May 2018
    • 12

    #1

    Bizhub C224e grainy image quality problem

    Hello,
    I have the quality problem on my bizhub C224e. Check the photos. There is a grainy image.
    I have already replaced the belt and black drum with brand new ones. Used only original toners. Counters B: 230 000 C:46 000.
    Any suggestions?

    1.jpg2.jpg
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: Bizhub C224e grainy image quality problem

    Originally posted by Sandoval
    Hello,
    I have the quality problem on my bizhub C224e. Check the photos. There is a grainy image.
    I have already replaced the belt and black drum with brand new ones. Used only original toners. Counters B: 230 000 C:46 000.
    Any suggestions?

    [ATTACH=CONFIG]48094[/ATTACH][ATTACH=CONFIG]48095[/ATTACH]

    the dev units are being depleted.... you need to replace dev power/frames

    Comment

    • Sandoval
      Technician
      • May 2018
      • 12

      #3
      Re: Bizhub C224e grainy image quality problem

      Originally posted by Phil B.
      the dev units are being depleted.... you need to replace dev power/frames
      All dev units or black only? As the color counter is 46000.

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5459

        #4
        Re: Bizhub C224e grainy image quality problem

        Please post half tones at 125 and use test chart prints.
        Could be moisture in developer... But also can be a thousand other things.
        Whatever

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22965

          #5
          Re: Bizhub C224e grainy image quality problem

          Originally posted by Phil B.
          the dev units are being depleted.... you need to replace dev power/frames
          +1 on that. If you were to use an image with separate base colors we could tell which colors are affected ... like this:
          =^..^=
          Attached Files
          Last edited by blackcat4866; 01-30-2021, 10:42 PM.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7934

            #6
            Re: Bizhub C224e grainy image quality problem

            Are you a tech or enduser? Do you have manul?
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798

              #7
              Re: Bizhub C224e grainy image quality problem

              Originally posted by tsbservice
              Are you a tech or enduser? Do you have manul?
              damn sure can't tell from his SPARSE profile...

              my guess? END USER or maybe a green tech... we covered this problem in Copiers 001.

              Comment

              • Sandoval
                Technician
                • May 2018
                • 12

                #8
                Re: Bizhub C224e grainy image quality problem

                Originally posted by Phil B.
                damn sure can't tell from his SPARSE profile...

                my guess? END USER or maybe a green tech... we covered this problem in Copiers 001.
                Hello,
                I'm service technician and I have manual, but never seen such a problem.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7934

                  #9
                  Re: Bizhub C224e grainy image quality problem

                  Originally posted by Sandoval
                  Hello,
                  I'm service technician and I have manual, but never seen such a problem.
                  Then where are CMYK halftones or use charts BC provided and post samples.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • Bix
                    Service Manager

                    1,000+ Posts
                    • Apr 2018
                    • 1421

                    #10
                    Re: Bizhub C224e grainy image quality problem

                    Originally posted by Sandoval
                    Hello,
                    I'm service technician and I have manual, but never seen such a problem.
                    It could also be a paper problem.

                    Comment

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