konica minolta c287 copy quality

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1159

    konica minolta c287 copy quality

    the drums only have around 40k clicks on them. the problem is copy quality it will turn the gray area on a copy into purples. if that makes sense lol
    lastweek at this copier I was able to run gradation and was able to get the copies back to normal... but the customer called and said its doing it again.
    am I looking at new drums or ? I dont have any sample copies at present time to scan to show. also when I ran test mode halftone patterns the 4 colors came out perfect. just when you print or copy from glass is where I am having the issues.. any thoughts?

    thank guys
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7569

    #2
    Re: konica minolta c287 copy quality

    I would do manual toner add then stabilization plus reset then gradation. Look at tcr values also. Look for errors in service you know all of usual stuff.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • aAandy
      Trusted Tech

      Site Contributor
      250+ Posts
      • Apr 2012
      • 355

      #3
      Re: konica minolta c287 copy quality

      Originally posted by brent
      the drums only have around 40k clicks on them. the problem is copy quality it will turn the gray area on a copy into purples. if that makes sense lol
      lastweek at this copier I was able to run gradation and was able to get the copies back to normal... but the customer called and said its doing it again.
      am I looking at new drums or ? I dont have any sample copies at present time to scan to show. also when I ran test mode halftone patterns the 4 colors came out perfect. just when you print or copy from glass is where I am having the issues.. any thoughts?

      thank guys
      silly question, but are they OEM drums? or aftermarket? if aftermarket and other suggestions don't work, go OEM

      Comment

      • brent
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2008
        • 1159

        #4
        Re: konica minolta c287 copy quality

        Originally posted by aAandy
        silly question, but are they OEM drums? or aftermarket? if aftermarket and other suggestions don't work, go OEM

        Comment

        • aAandy
          Trusted Tech

          Site Contributor
          250+ Posts
          • Apr 2012
          • 355

          #5
          Re: konica minolta c287 copy quality

          i never use aftermarket toner with these machines - too many print quality issues and you can end up chasing your tail looking for the cause of unusual print quality issues,,,,,

          Comment

          • brent
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2008
            • 1159

            #6
            Re: konica minolta c287 copy quality

            Originally posted by aAandy
            i never use aftermarket toner with these machines - too many print quality issues and you can end up chasing your tail looking for the cause of unusual print quality issues,,,,,
            some machines I get away with it.. the 364e color series seems pretty bulletproof with aftermarket supplies. but I have strickly gone to oem on the 658 558e series machines.. hopefully I can get there today to see whats up thanks!
            brent

            Comment

            • allan
              RTFM!!

              5,000+ Posts
              • Apr 2010
              • 5445

              #7
              Re: konica minolta c287 copy quality

              Originally posted by brent
              the drums only have around 40k clicks on them. the problem is copy quality it will turn the gray area on a copy into purples. if that makes sense lol
              lastweek at this copier I was able to run gradation and was able to get the copies back to normal... but the customer called and said its doing it again.
              am I looking at new drums or ? I dont have any sample copies at present time to scan to show. also when I ran test mode halftone patterns the 4 colors came out perfect. just when you print or copy from glass is where I am having the issues.. any thoughts?

              thank guys


              Could be primary and or secondary transfer that leaves behind a thin layer on the drum or transfer belt that can cause the grey to be off. Had this issue on brand new machines. Grey like to go a bit blueish or it could just be color casting effect due to the light and surrounding colors in the room or other environmental conditions like temp and humidity Light grey is like 80,80,80 CMY in theory only. 80,80,75 can already look blueish.

              Light grey is the worst color to match.
              Whatever

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7569

                #8
                Re: konica minolta c287 copy quality

                Originally posted by brent
                some machines I get away with it.. the 364e color series seems pretty bulletproof with aftermarket supplies. but I have strickly gone to oem on the 658 558e series machines.. hopefully I can get there today to see whats up thanks!
                brent
                Hey brent, better don't experiment with compatible toners especially on color machines.
                The simple fact you have many mysterious threads here in forum tells a lot I think
                4e series have separate drum/dev while C287 has IUs for CMY and that should tell you something.
                If you want to play the game with compatibles you should be extremely cautious and have very deep knowledge in how they should work and what is acceptable and what not or initial money surplus from lower toners price can be easily converted to a big loss.

                I don't want to teach you how you should be doing your own business but give it as advise from tech to tech
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • brent
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2008
                  • 1159

                  #9
                  Re: konica minolta c287 copy quality

                  Originally posted by tsbservice
                  Hey brent, better don't experiment with compatible toners especially on color machines.
                  The simple fact you have many mysterious threads here in forum tells a lot I think
                  4e series have separate drum/dev while C287 has IUs for CMY and that should tell you something.
                  If you want to play the game with compatibles you should be extremely cautious and have very deep knowledge in how they should work and what is acceptable and what not or initial money surplus from lower toners price can be easily converted to a big loss.

                  I don't want to teach you how you should be doing your own business but give it as advise from tech to tech
                  tab I have always appreciated your advice on lots of threads here. I do very well on my business lol as far as toners I am going back all oem
                  internal prints are perfect. I do have a void line on magenta. I did the manual toner add in all colors then stabilazer. then I went to image process to gradation adjust and was able to turn that color back again today.. so I am just not sure if I have a few things going on now or what

                  brent

                  Comment

                  • 4Toon
                    Technician

                    50+ Posts
                    • Mar 2023
                    • 90

                    #10
                    Re: konica minolta c287 copy quality

                    Originally posted by brent
                    tab I have always appreciated your advice on lots of threads here. I do very well on my business lol as far as toners I am going back all oem
                    internal prints are perfect. I do have a void line on magenta. I did the manual toner add in all colors then stabilazer. then I went to image process to gradation adjust and was able to turn that color back again today.. so I am just not sure if I have a few things going on now or what

                    brent
                    Replace belt would like to see a example but sounds like a issue from the belt that can happen on konica and kyocera i have seen this on.

                    Comment

                    • brent
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2008
                      • 1159

                      #11
                      Re: konica minolta c287 copy quality

                      Originally posted by 4Toon
                      Replace belt would like to see a example but sounds like a issue from the belt that can happen on konica and kyocera i have seen this on.
                      I wish it was easier to post pics here.. I am going to give it a try lol

                      brent

                      Comment

                      • brent
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Nov 2008
                        • 1159

                        #12
                        Re: konica minolta c287 copy quality

                        Originally posted by 4Toon
                        Replace belt would like to see a example but sounds like a issue from the belt that can happen on konica and kyocera i have seen this on.
                        ok well I will admit what I did. lol there was a line on the copy and I seen no other way but to replace the magenta drum dv unit. well I replaced it and the line was still there I about shat lol it turns out the plastic cleaner for the slit glass below the drum was dirty my bad but they still got the drum
                        was there yesterday the colors just arent good when printing and its a bummer. maybe a 7 year old machine wont keep adjustments anymore I have thought about everything other then a belt and the other 3 drums. I do the gradation and other stuff it makes it better copy quality for about a week then we lost a color thoughts?
                        anyways thanks everyone for the help


                        brent

                        Comment

                        • Hap
                          Technician
                          • Jan 2017
                          • 28

                          #13
                          Re: konica minolta c287 copy quality

                          Originally posted by brent
                          the drums only have around 40k clicks on them. the problem is copy quality it will turn the gray area on a copy into purples. if that makes sense lol
                          lastweek at this copier I was able to run gradation and was able to get the copies back to normal... but the customer called and said its doing it again.
                          am I looking at new drums or ? I dont have any sample copies at present time to scan to show. also when I ran test mode halftone patterns the 4 colors came out perfect. just when you print or copy from glass is where I am having the issues.. any thoughts?

                          thank guys
                          seen this beforew calibration fixes but comes back quikly replace primary transfer

                          Comment

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