Konica c6500 bypass tray wont go up, if anybody had that problem?

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  • jzheld
    Trusted Tech
    • Sep 2010
    • 162

    Konica c6500 bypass tray wont go up, if anybody had that problem?

    Bypass wont go up and grab the paper, if put it up manually, it works fine, if anybody had that before please let me know how to fix it. Thanks
  • manjunath

    #2
    Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

    for this problem please make sure the motor working fine or not you can check it in i/o check

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9919

      #3
      Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from


      Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


      Paul@justmanuals.com

      Comment

      • mohsen5

        #4
        Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

        SHEK THE solenoid OF BYPASS .

        Comment

        • jzheld
          Trusted Tech
          • Sep 2010
          • 162

          #5
          Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

          Originally posted by manjunath
          for this problem please make sure the motor working fine or not you can check it in i/o check
          do you remember what i/o to check?

          Comment

          • jzheld
            Trusted Tech
            • Sep 2010
            • 162

            #6
            Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

            Originally posted by mohsen5
            SHEK THE solenoid OF BYPASS .
            witch one?

            Comment

            • empiru
              Trusted Tech

              100+ Posts
              • Feb 2011
              • 229

              #7
              Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

              How about calling a tech on this one?
              I don't help end-users. Hate me, give me bad reputation, I don't give a rat's a**. Pay a tehnician to solve your problem! We have to live too! What do you do when something hurts? Do you go to a doctor, or do you search it on google/ forums?

              Comment

              • jzheld
                Trusted Tech
                • Sep 2010
                • 162

                #8
                Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

                Originally posted by empiru
                How about calling a tech on this one?
                how about I wont, and you will not post something like that, because this forums exist for people to ask questions. Sorry but "Call a tech" is not an answer.

                Comment

                • Albonline
                  Service Manager

                  1,000+ Posts
                  • Sep 2008
                  • 1098

                  #9
                  Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

                  this forum is for TECH's to ask for each others help/advice! not for cheapskate end user to try and cut the feild techs out of the picture.

                  Comment

                  • jzheld
                    Trusted Tech
                    • Sep 2010
                    • 162

                    #10
                    Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

                    Originally posted by Albonline
                    this forum is for TECH's to ask for each others help/advice! not for cheapskate end user to try and cut the feild techs out of the picture.
                    First of all I'm doing all service on my machine my self and nobody else, I had that machine for about 4 years. Had to deal with techs before, that was a pain in the ass.

                    Second by responding with answer like "call the tech" is not an answer from tech.

                    Third, I didn't even try to cut you field, you probably doing it yourself.

                    Fourth, you didn't even tried to help, and just wasted yours and my time.

                    So my answer to you: thanks useless cheapskate "tech".

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22662

                      #11
                      Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

                      Everyone is here voluntarily. You may not like the answers you get. That's the risk when you ask for free advice off a forum. Feel free to like it ... or not like it, your choice.

                      I choose not to undercut other professionals in the field by handing out freebies to endusers. How you deal with that is up to you. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • minimerlin
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Nov 2007
                        • 851

                        #12
                        Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

                        Originally posted by jzheld
                        First of all I'm doing all service on my machine my self and nobody else, I had that machine for about 4 years. Had to deal with techs before, that was a pain in the ass.

                        Second by responding with answer like "call the tech" is not an answer from tech.

                        Third, I didn't even try to cut you field, you probably doing it yourself.

                        Fourth, you didn't even tried to help, and just wasted yours and my time.

                        So my answer to you: thanks useless cheapskate "tech".
                        Well you really like to make sure you upset the Techs on this forum with a reply like that! I for one will not be in a hurry to offer any assistance. I also am NOT a cheapskate Tech! The suggestion to "Call a Tech" was made in good faith by a Tech, as a way to help you out of your predicament. Do you have the service manual for this machine? I would also suggest that you called a tech. These machines are beyond the means of end users to maintain. I take it you are not a tech as you stated you had to deal with Techs before!
                        Good luck in your quest .
                        Please do not PM me without asking first.

                        Comment

                        • jzheld
                          Trusted Tech
                          • Sep 2010
                          • 162

                          #13
                          Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

                          Originally posted by minimerlin
                          Well you really like to make sure you upset the Techs on this forum with a reply like that! I for one will not be in a hurry to offer any assistance. I also am NOT a cheapskate Tech! The suggestion to "Call a Tech" was made in good faith by a Tech, as a way to help you out of your predicament. Do you have the service manual for this machine? I would also suggest that you called a tech. These machines are beyond the means of end users to maintain. I take it you are not a tech as you stated you had to deal with Techs before!
                          Good luck in your quest .
                          Didn't want to upset anybody here, just wanted to find out what might it be. Tech or not tech is for you judge, I've been working with konica for over 6 yeas now, and know the machine. I will figure it out anyway, just can't afford stop the machine just because bypass doesn't work. And yes I do have service manual for all machines I have.

                          Comment

                          • mariappanpm
                            Technician
                            • May 2012
                            • 14

                            #14
                            Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

                            Bypass tray lift motor or Convayance drive board could be a problem

                            Comment

                            • jzheld
                              Trusted Tech
                              • Sep 2010
                              • 162

                              #15
                              Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

                              Originally posted by mariappanpm
                              Bypass tray lift motor or Convayance drive board could be a problem

                              tried to take a part bypass paper lift motor, all gears seems to be ok, but it's impossible to turn it by hand. I guess that is the problem.

                              Comment

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