Ecosys P3045dn, fuser hardened toner

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3347
    #1

    Ecosys P3045dn, fuser hardened toner

    Ecosys P3045dn, hardened toner on fuser rollers.

    Have two machines at one customer. 1st has 160k on the clock and the other 26k.
    Both machines are suffering from massive hardened toner residues on the fuser roller(s).

    In the past, this customer loved to use compatible toner with similar machines of an older Kyo generation (the FS-4200DN) causing exact such problems. I told them those days not to use after market toner anymore, but only original. The problem did then not come back, as far as I know.

    Now, with this newer generation of P3045 machines, the problem comes sudden back like before. It could be that they are lying to me and that they used after market toner until problems occurred, but when I was there, both machines had original Kyocera toner in it. Two questions please:

    - Provided that all the time original Kyo toner was used, can it then be that also those fusers will develop the toner staining with original stuff? I can hardly imagine that also the less used one, with only 26k, could develop already that quick the problem.
    I'm not a Kyo man, is this a new and/or regular issue with those printers?

    - How to clean the fusers ideally, as usual or is there a trick for these Kyos. Do I have to remove the fusers, any hints if so?
    I have no manual...........

    Thanks

    Hans
    Last edited by Hansoon; 06-11-2022, 08:50 AM.
    “ Sent from my Intel 80286 using MS-DOS 2.0 “
    https://www.copytechnet.com/images/smilies/biggrin.png
    Tags: hardened, original, toner
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22927
      #2
      Re: Ecosys P3045dn, fuser hardened toner

      Yes, unfortunately, these fusers do tend to collect toner on the fuser film, regardless of usage. Firmware was supposed to help this, but I haven't seen any evidence that the firmware helps. I'm going to attach a file of PreScribe commands. You'll need to rename the file with a .capt file extension (instead of .txt). There are no lasting changes to the machine settings.

      I've been doing a cleaning process that helps temporarily:
      Dab 1 or 2 drops of fuser oil onto the film with a Q-tip. You don't want much.
      Plug in the USB stick with the attached file. Select CleanPressRoller.capt and Print.
      You may need to prompt the machine to use whatever paper you've got on hand, or load paper to the MPT.

      The PreScribe commands in the file set the media type to Thick to increase the fuser temperature during the cleaning.
      You see a good bit of buildup come off on the first page. You can run the cleaning pages as often as you like.
      The black bars crossfeed on the next to last page are there so that you can see any fuser re-printing (is yes, repeat).

      This is not a fix of any sort. It just buys you time until you get the new fuser.

      Note: This file can be used with any Kyocera with a film fuser. Remember PreScribe commands change over time, so older machines may not be able to perform these commands.
      =^..^=
      Attached Files
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Hansoon
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Sep 2007
          • 3347
          #3
          Re: Ecosys P3045dn, fuser hardened toner

          Thanks Cat,

          in case of, removal / replacement of the fuser would be is a big issue?
          How many prints they usually live?

          You have the tech manual at hand for me please?

          Thanks

          Hans
          “ Sent from my Intel 80286 using MS-DOS 2.0 “
          https://www.copytechnet.com/images/smilies/biggrin.png

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22927
              #4
              Re: Ecosys P3045dn, fuser hardened toner

              Originally posted by Hansoon
              Thanks Cat,

              in case of, removal / replacement of the fuser would be is a big issue?
              How many prints they usually live?

              You have the tech manual at hand for me please?

              Thanks

              Hans
              It's easy enough to replace, much like the FS-4200.

              Sadly 25 to 50K is typical yield on these fusers. In high volume locations I've seen as much as 150K before you get the buildup.

              Check your email.
              =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • martinar
                  Technician
                  • Mar 2017
                  • 27
                  #5
                  Re: Ecosys P3045dn, fuser hardened toner

                  Originally posted by Hansoon
                  Ecosys P3045dn, hardened toner on fuser rollers.

                  Have two machines at one customer. 1st has 160k on the clock and the other 26k.
                  Both machines are suffering from massive hardened toner residues on the fuser roller(s).

                  In the past, this customer loved to use compatible toner with similar machines of an older Kyo generation (the FS-4200DN) causing exact such problems. I told them those days not to use after market toner anymore, but only original. The problem did then not come back, as far as I know.

                  Now, with this newer generation of P3045 machines, the problem comes sudden back like before. It could be that they are lying to me and that they used after market toner until problems occurred, but when I was there, both machines had original Kyocera toner in it. Two questions please:

                  - Provided that all the time original Kyo toner was used, can it then be that also those fusers will develop the toner staining with original stuff? I can hardly imagine that also the less used one, with only 26k, could develop already that quick the problem.
                  I'm not a Kyo man, is this a new and/or regular issue with those printers?

                  - How to clean the fusers ideally, as usual or is there a trick for these Kyos. Do I have to remove the fusers, any hints if so?
                  I have no manual...........

                  Thanks

                  Hans
                  I have the same problem but only with aftermarket toner, and only on the 45 ppm model.

                    Comment

                    • spw
                      Technician

                      50+ Posts
                      • Mar 2015
                      • 62
                      #6
                      Re: Ecosys P3045dn, fuser hardened toner

                      Heres the link to the original fix

                      ecosys p3150 pressure roller build up

                        Comment

                        • Hansoon
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Sep 2007
                          • 3347
                          #7
                          Re: Ecosys P3045dn, fuser hardened toner

                          Wow, that seems all not easy to implement in the field.
                          My problem is that I am totally inexperienced with the Kyocera stuff. Have not such a machine here in my workshop to test procedures first in a friendly environment.

                          I'm a KonicaMinolta guy. Just trying to please a large customer having loads of bizhub color MFP#s from us and trying to help them with this. I have the feeling it is just the wrong machine for them. One of those printers is running every month 3-4 days continuously almost 24 hours. Don't want to sit there trying for me untried methods with perhaps the risk to produce a boat anchor and loosing anyway my time and money. Sigh......

                          Hans
                          “ Sent from my Intel 80286 using MS-DOS 2.0 “
                          https://www.copytechnet.com/images/smilies/biggrin.png

                            Comment

                            • spw
                              Technician

                              50+ Posts
                              • Mar 2015
                              • 62
                              #8
                              Re: Ecosys P3045dn, fuser hardened toner

                              I hear ya. Unfortunately this has been a problem on these line of machines since they came out. Especially if they are running multiple stocks like checks or a thicker paper through the bypass/mp tray, then running packets or something like that of letter through the tray making the fuser temp up and down all day. These machines dont like that very well. It might be an option just to slow the machine down for everything or, unfortunately upgrade to a higher volume machine like the p4060.

                                Comment

                                • Hansoon
                                  Field Supervisor

                                  Site Contributor
                                  2,500+ Posts
                                  • Sep 2007
                                  • 3347
                                  #9
                                  Re: Ecosys P3045dn, fuser hardened toner

                                  Thanks for your input guys.

                                  Personally, I would like to try those fixes, but the customer thinks it needs a new fuser (other way around this time....LOL). Can we expect with a new fuser unit a reasonable amount of prints before problems start again, or do we face - like the other printer over there - with 26k already the same misery? Cat indicated that he has seen printers with little on the clock doing the same....

                                  Hans
                                  “ Sent from my Intel 80286 using MS-DOS 2.0 “
                                  https://www.copytechnet.com/images/smilies/biggrin.png

                                    Comment

                                    • Hansoon
                                      Field Supervisor

                                      Site Contributor
                                      2,500+ Posts
                                      • Sep 2007
                                      • 3347
                                      #10
                                      Re: Ecosys P3045dn, fuser hardened toner

                                      Guys?

                                      Hans
                                      “ Sent from my Intel 80286 using MS-DOS 2.0 “
                                      https://www.copytechnet.com/images/smilies/biggrin.png

                                        Comment

                                        • blackcat4866
                                          Master Of The Obvious

                                          Site Contributor
                                          10,000+ Posts
                                          • Jul 2007
                                          • 22927
                                          #11
                                          Re: Ecosys P3045dn, fuser hardened toner

                                          As long as you've got that model, you'll have the fuser issues IMHO. =^..^=
                                          If you'd like a serious answer to your request:
                                          1) demonstrate that you've read the manual
                                          2) demonstrate that you made some attempt to fix it.
                                          3) if you're going to ask about jams include the jam code.
                                          4) if you're going to ask about an error code include the error code.
                                          5) You are the person onsite. Only you can make observations.

                                          blackcat: Master Of The Obvious =^..^=

                                            Comment

                                            • copykat93
                                              Trusted Tech

                                              Site Contributor
                                              250+ Posts
                                              • Oct 2021
                                              • 268
                                              #12
                                              Re: Ecosys P3045dn, fuser hardened toner

                                              In an area where you are either having fuser issues or drum yield issues, the sleep timers should be set at 5 minutes, anything any longer than that bakes the drum and also takes life away from the fuser assembly. Set the sleep timer at 5 minutes and that should help with some of your issues. I've went in offices where they have the sleep time at 240 minutes because people don't like to wait that extra few seconds, but anytime that machine is setting there ready at all times, the heat just takes away from the yields of all the items inside the printer.

                                                Comment

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