We looked at a Copystar CS-4002i that has a C2840 error code. We had not looked at the machine before. No idea on service history.
It didn't look like there was much if any toner in the waste toner container. Also appeared that they were using aftermarket toner. Thought the primary transfer unit looked like it had copies on it. Nothing appeared obviously damaged on it.
If we read the meter correctly, it has 1.2 million pages on the machine. I don't know what the story is with that but I doubt they have made that many pages on it themselves...it's being used by a restaurant.
Tried to do some motor tests using U030 but they didn't turn. Our tech said he went down the list of them but none would make noises. I thought that was weird (I believe it did make some mechanical noises of some kind when turned on). I saw on here 906 mentioned in a thread. I believe it just said to reboot machine and had same code when it was turned back on.
Waste toner motor? Primary Transfer assy? Waste toner motor behind some boards in the back? Service manual was hard to tell 100% but looked like you have take off covers in the back and swing out a board assembly to access that.
It didn't look like there was much if any toner in the waste toner container. Also appeared that they were using aftermarket toner. Thought the primary transfer unit looked like it had copies on it. Nothing appeared obviously damaged on it.
If we read the meter correctly, it has 1.2 million pages on the machine. I don't know what the story is with that but I doubt they have made that many pages on it themselves...it's being used by a restaurant.
Tried to do some motor tests using U030 but they didn't turn. Our tech said he went down the list of them but none would make noises. I thought that was weird (I believe it did make some mechanical noises of some kind when turned on). I saw on here 906 mentioned in a thread. I believe it just said to reboot machine and had same code when it was turned back on.
Waste toner motor? Primary Transfer assy? Waste toner motor behind some boards in the back? Service manual was hard to tell 100% but looked like you have take off covers in the back and swing out a board assembly to access that.
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