After running the printer it seems a clutch or a one way is sticking and the feed timing is 25% faster than same model. The tray1 that does not appear to have a separation system will shingle feed blank sheets into the mix of copies and jams. I have swapped the paper tray and brought out my own paper to rule out paper stock issues. Please advise on what i need to fix this Lexmark MX611DE? It does not have optional trays and i have them feeding out of multipurpose tray temporarily until i resolve the issues.
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Last edited by pbbsinc; 10-19-2023, 09:50 PM. -
Re: Lexmark mx611de tray1 shingle misfeeding
The seperation is two rollers on a shaft located at the front of the paper tray. It is called the seperator roll assembly. This engine rarely double feeds except when there are paper problems which you have eliminated by using your own paper. -
Re: Lexmark mx611de tray1 shingle misfeeding
The Tray1 is the machines tray under the bypass or multi purpose tray and there is no separation rollers on a shaft as you described only the option tray2 has that?
This tray i am referring too does not have that two roller separation unit with the white gear you swap that is only option tray below the tray i am referring too!
Just under the multipurpose tray is a 250 sheet Tray1 and does not have any separation in the tray body as i described.
I looked at the other like models and they also do not have the separation you are describing. I wish they had a tray2 option with that i would have already fixed it.Comment
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Re: Lexmark mx611de tray1 shingle misfeeding
The Service Manual for the MX611 does not show me this 250S setup.
Lexmarks website shows this for the MX611deThat would be a 600S tray and the multipurpose feed tray. I beleive what your saying so I am confused how your MX611de only has a 250S tray. Online photos of a MX611de also a 600S tray as standard.- Standard: 650 pages
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Re: Lexmark mx410de tray1 shingle misfeeding
I APPOLOGIZE IT IS ACTUALLY A MX410DE NOT A MX611DE! I was in error the dealer told me wrong but this will clarify the tray1 does not have sep roller assy.
Has anyone found a way to separate the pages from this tray so it does not shingle feed and put blank pages on top and in between the copies?Comment
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Re: Lexmark mx611de tray1 shingle misfeeding
what actual error codes or messages are you getting? that would help a lottttttt........Comment
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Re: Lexmark mx611de tray1 shingle misfeeding
The MX410 also has a sep roller in the tray. This is the same engine as the M1145 and I know it has sep roller 40X8444. The PM kit 40X9135 also has this sep roller in it and if it didn't exist on the MX410 is wouldn't be in the kit. This is very confusing.Comment
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Re: Lexmark mx611de tray1 shingle misfeeding
thumbnail_IMG_4428 MX410 TRAY1.jpgThis is the tray1 i am asking about and there are no sep roller kits to be found on the tray? This tray sits right under the (bypass/multipurpose tray on a MX410 LEXMARK.Comment
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Re: Lexmark mx611de tray1 shingle misfeeding
Have the pick rolls been replaced? Can't remember if these rollers need to be installed in "the correct orientation", or not. Can't remember if this model has those type of rollers.Comment
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Re: Lexmark mx611de tray1 shingle misfeeding
it is confusing.... they either don't know what they are talking about. or don't know the proper terminology to describe the issue. first things first a tech would replace all of the rollers that deal with the tray that you described and added the photo of.Comment
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Re: Lexmark mx611de tray1 shingle misfeeding
There certainly isn't any sep rollers in the photo of the tray he posted. I've not seen this model but it is in my service manual. This 250S tray isn't in any of the diagrams so I'm baffled.Comment
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Re: Lexmark mx611de tray1 shingle misfeeding
The MX410de comes standard with a 250S Tray 1. Optional 250 or 550 trays can be added, but, the default Tray 1 is 250.Comment
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Re: Lexmark mx611de tray1 shingle misfeeding
Thankyou for your reply and yes i did change the two pickup rollers in tray that is not feeding single sheets correctly. I have changed the sep roller kit the other gentleman is describing on trays that have that separation feed system and fixed shingle feeding issues on other models. The question i have so its not to confusing is were is the SEPARATION happening on the first tray of a mx410de model like the picture i posted a couple posts up? The printer next to the same model printer sounds like it is 25% faster and it multisheet feeds only from tray1 the multipurpose tray feeds fine and i already have customer printing temporarily until i resolve the SEPARATION ISSUE?
That being said i am looking for a seasoned lexmark tech that i am sure has run across this issue of multi sheet feeding and jamming out of tray1 and knows how the paper path works with detail to the separation of the extra paper that is blasting through the printer and causing jams because the pages are sticking and not separating correctly even with hammer mill 20lb fresh pack opened at customers sight.Comment
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Re: Lexmark mx611de tray1 shingle misfeeding
The tractor mechanism descends from the bottom of the printer like an airplane landing gear, then the solenoid releases the mechanism which rotates pushing the paper into the printer.
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