[Misc] Suddenly can't print anymore on Panasonic DP-8016 from windows 10

[Casian55]

Hi everyone, I have 2 Panasonic Workio DP-8016 connected via LAN to 2 windows 10 v. 1903 computers . Since last week everything has been working fine. Now I can't print anymore on them.
No configuration has been changed. I've already tried an USB configuration, also changed port type from RPT to Standard TCP/IP and other printer settings but I can't figure out what's going on..
Could it be related to a windows 10 compatibility problem? Maybe after updates this old printer is not supported anymore..
Any help will be appreciated.

[FrohnB]

Re: Suddenly can't print anymore on Panasonic DP-8016 from windows 10

This thread may help - Windows Update Has blocked print cabability!
Recent Windows update has affected printing.
Are you using a PCL5 driver?

[Phil B.]

Re: Suddenly can't print anymore on Panasonic DP-8016 from windows 10

Hi everyone, I have 2 Panasonic Workio DP-8016 connected via LAN to 2 windows 10 v. 1903 computers . Since last week everything has been working fine. Now I can't print anymore on them.
No configuration has been changed. I've already tried an USB configuration, also changed port type from RPT to Standard TCP/IP and other printer settings but I can't figure out what's going on..
Could it be related to a windows 10 compatibility problem? Maybe after updates this old printer is not supported anymore..
Any help will be appreciated.

there have been several threads started on this subject.

yes it is a win10 issue.

[copier tech]

Re: Suddenly can't print anymore on Panasonic DP-8016 from windows 10

Hi everyone, I have 2 Panasonic Workio DP-8016 connected via LAN to 2 windows 10 v. 1903 computers . Since last week everything has been working fine. Now I can't print anymore on them.
No configuration has been changed. I've already tried an USB configuration, also changed port type from RPT to Standard TCP/IP and other printer settings but I can't figure out what's going on..
Could it be related to a windows 10 compatibility problem? Maybe after updates this old printer is not supported anymore..
Any help will be appreciated.

I see MS have addressed this issue today.

[Casian55]

Re: Suddenly can't print anymore on Panasonic DP-8016 from windows 10

I see MS have addressed this issue today.

Solved! You're right, here I found the updates that I needed: Microsoft Update Catalog
Everything works after updating. this issue seems related only to 1903 and 1909 june updates.

[copier tech]

Re: Suddenly can't print anymore on Panasonic DP-8016 from windows 10

Solved! You're right, here I found the updates that I needed: Microsoft Update Catalog
Everything works after updating. this issue seems related only to 1903 and 1909 june updates.

Great thanks for the update.

I went straight to the Win 10 download page got the latest release, installed "The Windows 10 May 2020 Update 2004" & now my MP C305 I was using a test printer on a PCL5 driver prints OK (before this update it would restart the pint spooler!)

Download Windows 10