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  1. #1
    Junior Member senakainoki's Avatar
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    Mp3555 scan to folder error

    Dear all,
    I have face problem with RICOH MP3555 Scan to folder. i already config with scan to folder. Once after scan message will showing error scan destination list cannot be used now.

    I have formed HDD. memory clear, But still the same error occurred. some one can help......Latest firmware has been updated.



    Thanks
    senaka

  2. #2
    Technician
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    Re: Mp3555 scan to folder error

    Check the SMBv2v3 firmware. Also are they using Windows 10?

  3. #3
    Trusted Tech 50+ Posts ridgemill's Avatar
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    Re: Mp3555 scan to folder error

    Make sure you have the following, or greater, firmware updated:

    Version 16.47
    Other changes:
    - Newly added SMBv2/v3 support.
    This firmware is dependent on the following firmware modules.
    Please be sure to update all of them:

    System/Copy v1.08 (D2895550L)
    Network Support v16.47 (D2895564G)
    Web Support v1.05 (D2895560F)
    Scanner v01.04 (D2895571F)
    Animation v1.03 (D2895562E)

    Please refer to the RTB(No.RGene095) for details.

  4. #4
    Junior Member senakainoki's Avatar
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    Re: Mp3555 scan to folder error

    Quote Originally Posted by ridgemill View Post
    Make sure you have the following, or greater, firmware updated:

    Version 16.47
    Other changes:
    - Newly added SMBv2/v3 support.
    This firmware is dependent on the following firmware modules.
    Please be sure to update all of them:

    System/Copy v1.08 (D2895550L)
    Network Support v16.47 (D2895564G)
    Web Support v1.05 (D2895560F)
    Scanner v01.04 (D2895571F)
    Animation v1.03 (D2895562E)

    Please refer to the RTB(No.RGene095) for details.


    Thanks,
    let me update firmware ..

  5. #5
    Field Supervisor 500+ Posts
    Mp3555 scan to folder error


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    Re: Mp3555 scan to folder error

    Quote Originally Posted by senakainoki View Post
    Thanks,
    let me update firmware ..
    You said that you already updated the firmware, so did you or didn't you?

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