Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

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  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1686

    #1

    Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

    Hi, we have this problem on a new windows 2022 server with scan to folder
    the mpc 2051 (fw updated) doesn't work using smb v2 but we had to activate smb v1, I'll start by saying that I don't follow the server part, but only the machine, the mpc2051 has active smb v2 and port 445, in the wim system registry, the machine with smb v2 says "unable to connect"

    do you have a ideas?
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)
  • BillyCarpenter
    Field Supervisor

    Site Contributor
    VIP Subscriber
    10,000+ Posts
    • Aug 2020
    • 16308

    #2
    Re: Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

    I don't know anything about the copier but can tell you that Server 2022 supports SMB1, 2, and 3. The copier will negotiate with the server staring with the higest version and work its way down. This may help.



    https://Deion's first postgame press...down? Stop it.
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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    • luca72
      Field Supervisor

      1,000+ Posts
      • Oct 2017
      • 1686

      #3
      Re: Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

      Anyone have a flash of genious?..lol
      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

      Comment

      • rthonpm
        Field Supervisor

        2,500+ Posts
        • Aug 2007
        • 2847

        #4
        Re: Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

        Is NetBIOS over TCP enabled on the NIC for the server? Permissions correct? SMB encryption enabled on the server or any shares?

        Any additional firmware updates for the machine?

        Remove the SMB 1 feature from the server and forget it ever allowed you to install it. If you need to resort to that then tell the client too bad: no scan to folder.

        Sent from my Pixel 6 Pro using Tapatalk

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        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 36890

          #5
          Re: Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

          According to the following thread v2 is available for the C2051 using the firmware update tool. Automatic Rico Printer Firmware Update (Tested on Rico MP C2051)

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          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8106

            #6
            Re: Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

            Originally posted by luca72
            Hi, we have this problem on a new windows 2022 server with scan to folder
            the mpc 2051 (fw updated) doesn't work using smb v2 but we had to activate smb v1, I'll start by saying that I don't follow the server part, but only the machine, the mpc2051 has active smb v2 and port 445, in the wim system registry, the machine with smb v2 says "unable to connect"

            do you have a ideas?

            Have you tried scanning to another Windows PC or your own laptop to prove the Ricoh is not the issue ?

            Did you update ALL the firmware files ?

            I would tell the client the MP C2051 has long since discontinued & sell them un upgrade.
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            ​

            Comment

            • luca72
              Field Supervisor

              1,000+ Posts
              • Oct 2017
              • 1686

              #7
              Re: Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

              Originally posted by rthonpm
              Is NetBIOS over TCP enabled on the NIC for the server? Permissions correct? SMB encryption enabled on the server or any shares?

              Any additional firmware updates for the machine?

              Remove the SMB 1 feature from the server and forget it ever allowed you to install it. If you need to resort to that then tell the client too bad: no scan to folder.

              Sent from my Pixel 6 Pro using Tapatalk
              hi, the problem occurred precisely when installing this new Windows 2022 server, before it worked with the old one (my super Microsoft certified colleague takes care of it), he actually had to enable smb v1 precisely because smb 2 didn't work, but the machine It's very up to date, I checked the FW versions
              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

              Comment

              • luca72
                Field Supervisor

                1,000+ Posts
                • Oct 2017
                • 1686

                #8
                Re: Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

                Originally posted by slimslob
                According to the following thread v2 is available for the C2051 using the firmware update tool. Automatic Rico Printer Firmware Update (Tested on Rico MP C2051)

                hi, I had that one used to update the machine, I wasn't at the customer's, my colleague called me because the scans weren't working, and I had him download and run RFUT, but nothing, he had to temporarily enable smb v1... however I connected remotely, and I saw that the FW versions are the latest.
                "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                Comment

                • luca72
                  Field Supervisor

                  1,000+ Posts
                  • Oct 2017
                  • 1686

                  #9
                  Re: Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

                  Originally posted by copier tech
                  Have you tried scanning to another Windows PC or your own laptop to prove the Ricoh is not the issue ?

                  Did you update ALL the firmware files ?

                  I would tell the client the MP C2051 has long since discontinued & sell them un upgrade.

                  hi, the 2051 half an hour before, with the old server it worked, it's after the installation of the new server with 2022 that it doesn't work, the firmware is the latest, in particular "network support 10.64", smb v2 is present, and enabled , but the colleague had to enable smb v1 because V2 doesn't work.
                  the car is rented, the longer you keep it, the more we earn
                  "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                  Comment

                  • emiliorsg
                    Trusted Tech

                    100+ Posts
                    • Jul 2018
                    • 141

                    #10
                    Re: Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

                    You have an old copier for such a modern Windows. Any other protocol that Windows uses, 2051 does not have it.

                    Comment

                    • General Copiers
                      Technician
                      • Feb 2020
                      • 27

                      #11
                      Re: Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

                      Originally posted by luca72
                      Hi, we have this problem on a new windows 2022 server with scan to folder
                      the mpc 2051 (fw updated) doesn't work using smb v2 but we had to activate smb v1, I'll start by saying that I don't follow the server part, but only the machine, the mpc2051 has active smb v2 and port 445, in the wim system registry, the machine with smb v2 says "unable to connect"

                      do you have a ideas?

                      From where are you updating the firmware?
                      Since some months I have been updating all the machines using the Firmware Update Tool.
                      Some firmware downloaded from the Ricoh portal (I think we use the same one) are not really up to date.
                      In this way I was able to use scan to folder from MPC2051 to some Windows 10 and Windows 11 pc (I haven't had to do this on Server 2022 yet but I think it's the same...).

                      Comment

                      • rthonpm
                        Field Supervisor

                        2,500+ Posts
                        • Aug 2007
                        • 2847

                        #12
                        Re: Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

                        Originally posted by General Copiers
                        (I haven't had to do this on Server 2022 yet but I think it's the same...).
                        Server 2022 is the server equivalent of Windows 10 21H2.

                        Sent from my Pixel 6 Pro using Tapatalk

                        Comment

                        • luca72
                          Field Supervisor

                          1,000+ Posts
                          • Oct 2017
                          • 1686

                          #13
                          Re: Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

                          Originally posted by General Copiers
                          From where are you updating the firmware?
                          Since some months I have been updating all the machines using the Firmware Update Tool.
                          Some firmware downloaded from the Ricoh portal (I think we use the same one) are not really up to date.
                          In this way I was able to use scan to folder from MPC2051 to some Windows 10 and Windows 11 pc (I haven't had to do this on Server 2022 yet but I think it's the same...).

                          hi, I also noticed this thing you say, however the latest firmware available for mpc2051 are from 2018, and I remember having updated them I think max a year ago with an SD card, however as they were not present at the time of installation of the server, I had my colleague download RFUT on the phone and run it.
                          network support is 10.64
                          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                          Comment

                          • UNICORNico
                            Trusted Tech

                            250+ Posts
                            • May 2018
                            • 308

                            #14
                            Re: Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

                            Originally posted by luca72
                            Hi, we have this problem on a new windows 2022 server with scan to folder
                            the mpc 2051 (fw updated) doesn't work using smb v2 but we had to activate smb v1, I'll start by saying that I don't follow the server part, but only the machine, the mpc2051 has active smb v2 and port 445, in the wim system registry, the machine with smb v2 says "unable to connect"

                            do you have a ideas?
                            I think SMB 1.0 on a Server is not the right decision. On a private/office computer that does not contain sensitive data, it is not a bad option at all. But on a Server (I tremble just imagining it) I prefer to ask the opinion of the company's IT technician, and manage with him, access via an FTP link protected by the Firewall, with a local user account with a very secure password.


                            Alternatively, they can use direct scanning to the HDD and access through the device's WEB, or add an email account and scan the users' emails.
                            "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

                            Comment

                            • luca72
                              Field Supervisor

                              1,000+ Posts
                              • Oct 2017
                              • 1686

                              #15
                              Re: Windows server 2022 & mpc2051 - smb v2 dont work, and smb v1 instead work

                              Originally posted by UNICORNico
                              I think SMB 1.0 on a Server is not the right decision. On a private/office computer that does not contain sensitive data, it is not a bad option at all. But on a Server (I tremble just imagining it) I prefer to ask the opinion of the company's IT technician, and manage with him, access via an FTP link protected by the Firewall, with a local user account with a very secure password.


                              Alternatively, they can use direct scanning to the HDD and access through the device's WEB, or add an email account and scan the users' emails.
                              smb 1, it's right for the moment, next week we're going to uninstall the old server, and I'll try to fix the problem, I'm creating a mental "work-flow", on what actions to take to make this blessed smb 2 work
                              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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