New Ricoh IM C300 Error code SC670-002

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  • Suppotech
    Technician
    • Jun 2023
    • 11

    #1

    [Error Code] New Ricoh IM C300 Error code SC670-002

    Hi Friends.
    I have a new machine Ricoh IM C300 with error SC 670-002
    Can you help me...
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8105

    #2
    Re: New Ricoh IM C300 Error code SC670-002

    Originally posted by Suppotech
    Hi Friends.
    I have a new machine Ricoh IM C300 with error SC 670-002
    Can you help me...

    Sometimes a faulty toner bottle chip can cause SC670-xx

    Try shutting down the device then turn back on with all toners removed then install them one by one.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 36890

      #3
      Re: New Ricoh IM C300 Error code SC670-002

      Originally posted by Suppotech
      Hi Friends.
      I have a new machine Ricoh IM C300 with error SC 670-002
      Can you help me...

      Comment

      • sandmanmac
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3965

        #4
        Re: New Ricoh IM C300 Error code SC670-002

        Originally posted by Suppotech
        Hi Friends.
        I have a new machine Ricoh IM C300 with error SC 670-002
        Can you help me...
        New = Warranty
        Contact the dealer/ seller.
        Oh wait!
        Let me guess, you didn't purchase it through a 'usual process', so you're likely up the creek.....

        Comment

        • Suppotech
          Technician
          • Jun 2023
          • 11

          #5
          Re: New Ricoh IM C300 Error code SC670-002

          i am the seller...




          Originally posted by sandmanmac
          New = Warranty
          Contact the dealer/ seller.
          Oh wait!
          Let me guess, you didn't purchase it through a 'usual process', so you're likely up the creek.....

          Comment

          • score23
            Technician
            • Jun 2010
            • 12

            #6
            Re: New Ricoh IM C300 Error code SC670-002

            same issue but with ours it only happens through the DF or scanning from the glass. Printing is fine, updated f/W, changed out power supply. no change, im at a loss on what it is

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 8105

              #7
              Re: New Ricoh IM C300 Error code SC670-002

              Originally posted by score23
              same issue but with ours it only happens through the DF or scanning from the glass. Printing is fine, updated f/W, changed out power supply. no change, im at a loss on what it is

              Each time we see the SC670 error it has been caused by a corrupt or soiled toner bottle chip.

              Here's a service manual update / bulletin on this error.

              SC672-02.pdf
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

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