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  1. #11
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    Re: Samsung Xpress C480W prints color but not black

    Quote Originally Posted by Jack79 View Post
    I would start with replacing drum. By the way when cleaning your printer how long have you keep drum outside the printer? Was drum exposed to the light or did you cover it with black sheet or hide somewhere in closed box etc.?

    Ok I will try to find a replacement drum. Thanks!

    I have tried to cover it up most of the time. I have only exposed it to weak lighting anyway, not sunlight or anything.

  2. #12
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    Re: Samsung Xpress C480W prints color but not black

    Clean the laser glasses, they are behind the cartridges. If the laser light gets blocked, it prints lighter. Then if it still prints light, you need a new cartridge.
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

  3. #13
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    Re: Samsung Xpress C480W prints color but not black

    Replaced drum. Same result.

    Cleaned laser, same result.

    I have now bought another second hand printer of this model, and it works perfectly.

    Thanks for the input you gave me here, too bad there was no obvious solution.

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