71 series models wireless not stable?

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  • Hansen88
    Service Manager

    Site Contributor
    1,000+ Posts
    • Dec 2009
    • 1050

    #1

    71 series models wireless not stable?

    Hello, we have lots of 70 series, like 4070 out and the wireless works real well. Mostly in the field we install them wired. While I am working on them in the shop I set them to wireless. With the 71 series machines, every one the wireless goes in and out and I can not connect to them. I have to set them up in shop wired. Has anyone else noticed this issue? Thanks.
  • ihatefinishers13
    Senior MFP Technician

    500+ Posts
    • Feb 2020
    • 630

    #2
    Re: 71 series models wireless not stable?

    Originally posted by Hansen88
    Hello, we have lots of 70 series, like 4070 out and the wireless works real well. Mostly in the field we install them wired. While I am working on them in the shop I set them to wireless. With the 71 series machines, every one the wireless goes in and out and I can not connect to them. I have to set them up in shop wired. Has anyone else noticed this issue? Thanks.
    I'm going to assume it's because your network is auto-switching them to the 5ghz band. Had that issue with a customer with old ubiquiti equipment that they no longer had access to change things on, so I had to find a way to wire it. Otherwise, have your office broadcast a separate SSID that's only 2.4.

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    • Hansen88
      Service Manager

      Site Contributor
      1,000+ Posts
      • Dec 2009
      • 1050

      #3
      Re: 71 series models wireless not stable?

      Originally posted by ihatefinishers13
      I'm going to assume it's because your network is auto-switching them to the 5ghz band. Had that issue with a customer with old ubiquiti equipment that they no longer had access to change things on, so I had to find a way to wire it. Otherwise, have your office broadcast a separate SSID that's only 2.4.
      I will look into it. Thanks

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