Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

[bdesire]

[Phil B.]

Re: Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

Have you reloaded firmware?

Sent from my SM-G960U using Tapatalk

[bdesire]

Re: Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

Have you reloaded firmware?

Sent from my SM-G960U using Tapatalk

I don't have a copy of the firmware, I just want to make sure that I get the right firmware being this is the Oki version. Thanks for the reply.

[Phil B.]

Re: Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

I don't have a copy of the firmware, I just want to make sure that I get the right firmware being this is the Oki version. Thanks for the reply.

My puter crashed and I am in the process of getting the accounts back.
But I'm sure someone will help you before I get it done.

Sent from my SM-G960U using Tapatalk

[Vincent128]

Re: Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

Your not giving us much to go on.

Did you inherit this machine with the code or was it a functional machine then started coding ?

Pm counts ?
Why did you rebuild the IU's ? there are 35 steps in the manual to follow to resolve this issue and developer is step 23

What do the patches and or alignment marks look like on the TX belt?
Is the laser shutter working ? (home sensor likes to go bad)
Is the IQC shutter opening?
What is the result of 4720 ?
...
Section 8.3.21 of the manual, let us know what the results of the steps are.

[Rusty.Harris]

Re: Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

In service mode 08, key in 4546 and set it to 0. This will turn off the color registration. Power back up
and run a color copy and see if it is off. Better yet, run 04 mode, and run 204, which is all colors in a
grid pattern and see which one(s) are off. On that machine, yellow is fixed, and the other 3 colors are
referenced to yellow. Then, try running 05 mode 4720 to tell you which color the machine thinks is off.
It could be any number between 1 & 255. The number displayed tells you which color, along with if it
is the rear or front sensor.
I've had CA-00's come up before, turn off 4546, and the copies look perfect. But, if you run each color
one at a time in 04 mode 220, you will see a thin white line through one of the colors. If the color is
missing in the right spot, the calibration print looks like "bird feet" (>) If part of the arrow is missing,
it will trigger the CA-00.

[gliderider]

Re: Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

As a humble Toshiba field service tech I would just cut right to the chase. I would power down and then power back up. Let the copier code out. Remove the transfer belt and look at the calibration tracks that were laid down. It should be obvious which color is causing the problem as all the calibration tracks should all look the same. Once you have identified the offending color look at the developer unit first to see if your developer brush is normal. Then double check the charger assy.

Andrew

[tsbservice]

Re: Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

Good job guys, as ex Toshy tech I like to see quality activities and reply in this forum.

[blackcat4866]

Re: Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

As a humble Toshiba field service tech I would just cut right to the chase. I would power down and then power back up. Let the copier code out. Remove the transfer belt and look at the calibration tracks that were laid down. It should be obvious which color is causing the problem as all the calibration tracks should all look the same. Once you have identified the offending color look at the developer unit first to see if your developer brush is normal. Then double check the charger assy.

Andrew

Bingo. Sure there are those lovely 08modes that record errors ... but I can eyeball the patches a lot faster than I can look up the error conditions. =^..^=

[bdesire]

Re: Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

Bingo. Sure there are those lovely 08modes that record errors ... but I can eyeball the patches a lot faster than I can look up the error conditions. =^..^=

Thanks for all the replies, when I figure out the problem I will post it. The Black and Color maintenance kits have been installed with no change. The error code shows up immediately after the machine records the patches on the transfer belt. The machine won't allow printing or copying except In maintenance mode, it comes to ready to copy, performs a check of the transfer belt and right into the code. According to the client the machine worked fine in the morning and no response when trying to print in the afternoon. I will post what I find. Thanks again.

[yormets]

Re: Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

I have found troublesome CA00 codes are from the transfer belt sensors. If the problem doesn't go way after you diagnose which color band on the transfer belt is faulty, and fix that. Clean them sensors. It works wonders.

[SalesServiceGuy]

Re: Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

The Toshiba e3540c was discontinued in 2013. Okidata no longer supports print products in the Americas. You are far out in a lonely place trying to support an overly complicated copier that most techs are now trying to forget about.

Time to create an excuse and tell the customer they need to upgrade to a current copier. If they decline, you are better off to tell the customer to find someone else to service this copier.

[bdesire]

Re: Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

The Toshiba e3540c was discontinued in 2013. Okidata no longer supports print products in the Americas. You are far out in a lonely place trying to support an overly complicated copier that most techs are now trying to forget about.

Time to create an excuse and tell the customer they need to upgrade to a current copier. If they decline, you are better off to tell the customer to find someone else to service this copier.

I wish it were that easy but the customer has had it for 5 years and expects to get 10, and is willing to look up and buy all possible parts needed.

[SalesServiceGuy]

Re: Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

I wish it were that easy but the customer has had it for 5 years and expects to get 10, and is willing to look up and buy all possible parts needed.

... the copier is both a boat anchor and a time suck. You need to immediately put this customer on a Time & Material service contract.

Toshiba Tec will likely discontinue all support for this model on April 01 2021.

[Vincent128]

Re: Oki CX3535T / Toshiba E studio 3540c CA00 Error Code

Our office color copier is still one of these - they last and last and are built like a brick shitter . (I have one more in my bone yard for backup)

I'd take a field full of these over all the problematic 5055c's that replaced them with their exploding developer units or the 05ac /15ac's with their very inflated developer cost.
I gave up on pricing out replacing developer and rebuilding the UI's one the newer color boxes..it's 'cheaper' to just buy the entire IU...even still that puts a full color PM at $3000 our cost !

I had so many of these out in the field that literally never had any service calls other than a doc feeder roller or a tray roller...I'll be sad to see it go fully. (only have 3 currently out in the field with active contracts)