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  1. #1
    Junior Member
    Join Date
    Jul 2020
    Franklin, NC
    Rep Power

    WorkCentre 7845 stuck in reboot loop

    Our WC 7845 is stuck in a constant reboot loop. When you turn on green screen comes up, several seconds later it reboots and starts over again. Never completely boots up. From what I have read online this appears to be hard drive failure.
    My question is will any SATA 2.5" (or 3.5") hard drive work? Or does it have to be an exact replacement?

    Thanks in advance for everyone's help. With whats going on right now, and the downturn in business its causing, we are forced to pinch pennies and try and fix this issue in house.

  2. #2
    Senior Tech 100+ Posts
    Join Date
    Feb 2010
    Rep Power

    Re: WorkCentre 7845 stuck in reboot loop

    Most SATA drives will work, from my experience. Stick to 160 - 320 GB 2,5" drives, not SSD. You will also have to perform a so called AltBoot.

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