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What is a complete service call
I am putting together a set of procedures on what would be considered a complete service call... Please let me know if I missed anything... please excuse... -
Ricoh 6513 / Savin 413c
Hey guys! We have a 413c that has started giving half light copies & prints on yellow only. The defect is on the non-operator side of the page. ... -
BEI Bonus program
I was just wondering if anyone has worked at a placed where they have implemented a bonus program based on clicks between calls, first call efficiency... -
PM counters
whatever the PM cycle is on our equipment, we always do the PM then. not just throwing in the kit and leave either. we go through the entire copier and...