Product : imageRUNNER 5070 / 5570 / 6570 Title : E004-0103 Error Code Error :
The fuse in the Fixing Heater Power Supply keeps blowing causing E004-0103 code.
The Fixing Heater Power Supply, the Fuser Heating Element and the DC CON pcb have all been replaced. Wall voltage at the wall outlet is within specification.
In this case, replacing the AC Driver PCB Assembly resolved the service issue. The part number for the AC Driver PCB Assembly is FM2-3043-000.
also you could try...
Problem : When the machine is powered on it displays an E004-0103 error code.
To correct this issue the IH Cable Guide unit was replaced (part number FM2-3063-000). This part can be found on figure 106 item number 11 in the imageRUNNER parts catalog.
Thank you for all the responses
But he could not find the location of the IH Cable Guide Unit. in the service manuals, only the part is listed in the part list etc. but the physical location is not shown. please help
Figure 106 on parts manual, item 11 IH cable guide unit, hope this helps.
Originally Posted by teckat
IH stands for "induction heating." IH.JPG IH1.JPG
11) Release the 3 locks of the harness guide , and
free the harness from the harness guide; then,
disconnect the 6 connectors. IH2.JPG IH3.JPG
thank you all, he has tried the boards except AC driver unit on other machines and they work good. Now the IH Cable guide unit and the AC unit needs to be checked. as soon as he checks them i will post the output.