bizhub 501 WON'T Print (I think previous post is messed up)
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It does not matter how slowly you go as long as you do not stop. –Confucius
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Re: bizhub 501 WON'T Print (I think previous post is messed up)
Does it have the IC-207 Print Controller option? You won't be printing without it. There are two little IC sockets on the engine board. The print controller goes in the one labelled "IC", to your right as you're looking at it.
Print off a configuration page to see if the Print Controller firmware level is listed.
PS: If you entitle your post with the last word in the title being "print" it is displayed in "printable" mode, with no hyperlinks. Just an interesting little quirk to the website. =^..^=Last edited by blackcat4866; 08-24-2012, 07:16 PM.If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
Re: bizhub 501 WON'T Print (I think previous post is messed up)
Does it have the IC-207 Print Controller option? You won't be printing without it. There are two little IC ports on the engine board. The print controller goes in the one labelled "IC", to your right as you're looking at it.
Print off a configuration page to see if the Print Controller firmware level is listed.
PS: If you entitle your post with the last word in the title being "print" it is displayed in "printable" mode, with no hyperlinks. Just an interesting little quirk to the website. =^..^=
I have attached as a PDF page 1 of the Machine Management List with the firmware on it, I don't believe it's listed, could you please confirm?Attached FilesIt does not matter how slowly you go as long as you do not stop. –Confucius
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Re: bizhub 501 WON'T Print (I think previous post is messed up)
You'll need the Configuration Page > Firmware Version > Print Controller = A0R50Y0-3000-G00-62
... or it will be blank in that area. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: bizhub 501 WON'T Print (I think previous post is messed up)
Got It! Thank you all. IC-207 Missing, Dang It!It does not matter how slowly you go as long as you do not stop. –Confucius
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Re: bizhub 501 WON'T Print (I think previous post is messed up)
It took me three visits and a little insight from the office manager for me to solve my case. It was relatively common for the sales staff to forget to order little things like print controllers, then wonder why it wouldn't print. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: bizhub 501 WON'T Print (I think previous post is messed up)
More amazing, in 2012 Konica sells a copier with a Network Interface Card that can't print.Comment
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Re: bizhub 501 WON'T Print (I think previous post is messed up)
Can't tell ya how many times I've ran into that. Go out to a customer to set them up for print/scan only to find out it won't print and the chip is missing. What a pain.Color is not 4 times harder... it's 65,000 times harder.They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.
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Re: bizhub 501 WON'T Print (I think previous post is messed up)
True! Like MFPs said. The web interface is fully accessible, and networkable. You can scan ... everything but print. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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ModusVivendi
Re: bizhub 501 WON'T Print (I think previous post is messed up)
I think I may have come across BizHUb 501 without a print controller. I had the user follow the below isntructions for printing a config page, but she says "Printer Settings" option is not there. Could that be a clue, or do I have bad instructions for printing a config page?
UTILITY COUNTER>
USER SETTINGS>
PRINTER SETTINGS>
PRINT REPORTS>
CONFIGURATION PAGE>
START.
Or is there a way to determine whether its installed via the web interface?
ThanksComment
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Re: bizhub 501 WON'T Print (I think previous post is messed up)
No, but you can take the back off and check the IC port on the Printer control board. There are two. I believe the one to your right as you look at the back of the machine is for the IC207. =^..^=Last edited by blackcat4866; 12-20-2012, 08:48 PM.If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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ModusVivendi
Unfortunately this is at a location in a different state.
Sent from my Transformer Prime TF201 using Tapatalk 2Comment
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