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  1. #1
    Senior Tech 500+ Posts kuby's Avatar
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    Kyocera - Fleet Services

    Trying to setup this Fleet Services and got to the point where it says you are suppose to put in the URL. I know what a URL is but what URL is it taking about? He did not explain it very well in the video.

    Thanks


  2. #2
    Trusted Tech 50+ Posts
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    Re: Kyocera - Fleet Services

    Connecting to KFS is spotty as hell. It works less than half the time.

    You can try https://rfs-us.kyocera.biz or https://23.101.190.57 You'll need the access code, however. They're having a LOT of trouble getting it to connect. TDRS connected much more reliably. Hopefully they'll dial this in soon, because currently; I'd say about 75% of the time I attempt to activate it using the correct credentials I get a can't connect to the server message.

    Good luck!


  3. #3
    Senior Tech 500+ Posts kuby's Avatar
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    Re: Kyocera - Fleet Services

    When we try "You can try https://rfs-us.kyocera.biz or https://23.101.190.57 You'll need the access code," all we ever get is a OK in the left upper corner.


  4. #4
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    Re: Kyocera - Fleet Services

    That's because you're putting the URL into a browser. The URL is entered into the remote services section of the Command Center of the copier. Go to the remote services page in Command Center and enter the URL there along with your access code to register the machine.


  5. #5
    Senior Tech 250+ Posts
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    Re: Kyocera - Fleet Services

    If it is not working for you. You do not know what you are doing.


  6. #6
    Technician Ropariva's Avatar
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    Re: Kyocera - Fleet Services

    Quote Originally Posted by Tonerkiller View Post
    If it is not working for you. You do not know what you are doing.
    Hahah
    Works every time.
    You should have been trained on this? Yes.??


  7. #7
    Senior Tech 500+ Posts kuby's Avatar
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    Re: Kyocera - Fleet Services

    The other tech is the one trained. I am trying to help out.


  8. #8
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    Re: Kyocera - Fleet Services

    Quote Originally Posted by kuby View Post
    The other tech is the one trained. I am trying to help out.
    Go to remote services. Put your info in, if it does not connect. Go to the web page of the machine and put in the or a dns info and then try again. It works 99% of the time. I have a couple of machines that are being blocked somehow.


  9. #9
    Trusted Tech 50+ Posts Alexkyocera's Avatar
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    Re: Kyocera - Fleet Services

    Quote Originally Posted by kuby View Post
    the other tech is the one trained. I am trying to help out.
    kuby great that your trying to help out.

    When logged on to kfs youll first have to go to the administration tab

    click on your company name on the right and select add to add a customer

    after adding the customers, youll have to navi to customer created and webaddress and access code should be there


    now log on to mfp via command centre or just turn on remote services, select settings and enter web address and access code

    if you still cant login on with machine, ensure that the client dns server setting is inputted in the machine and that should solve the problem.


  10. #10
    Junior Member CoreyAbels's Avatar
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    Re: Kyocera - Fleet Services

    Quote Originally Posted by kuby View Post
    Trying to setup this Fleet Services and got to the point where it says you are suppose to put in the URL. I know what a URL is but what URL is it taking about? He did not explain it very well in the video.

    Thanks
    Kuby, what are you trying to do? Are you trying to access the administrative functions on KFS on your pc or are you trying to register a machine to KFS?

    If you are trying to access the administrative functions of KFS on your pc, you need to go to https://fs-kyocera.biz
    You will need your user name, password, and access code that was provided to your dealership.

    If you are trying to register a machine into KFS, you need to turn Remote Services on, restart the network and then input https://rfs-us.kyocera.biz into the URL and the access code generated by KFS into the access code field (either at the device panel or through the Command Center)


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