MPC 3003 Thin colour lines when using the DF

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8101

    #1

    [CQ] MPC 3003 Thin colour lines when using the DF

    Hi all,

    I ran into an issue last week that had me a little stumped.

    Thin colour lines randomly appearing when copying using the DF not on the main glass, but never when printing, the lines vary in length & position on the page, just as if there is a few specks of dust etc on the DF glass.

    I obviously cleaned all the mirrors, ran ACC etc & updated the fw for good measure but intermittently the lines reappear!

    Machine has 48k colour & 80k b/w

    Anyone got any ideas?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

  • NeoMatrix
    Senior Tech.

    2,500+ Posts
    • Nov 2010
    • 3514

    #2
    Re: MPC 3003 Thin colour lines when using the DF

    Do the problem lines enlarge or reduce in size if you scale up/down ?

    Could it be something like insect or vermin defecation on the mirrors?

    If you have insect specs on the mirrors you will need to clean all the optics with methylated spirits (pure alcohol).

    Alcohol is the only thing I found that would remove insect defecation on the mirrors.
    I had a similar fault were I cleaned the optics 4-5 times with water only, and with no luck.
    I then used methylated spirits, and the problem disappeared.

    I knew the problem was in the optics/mirrors because the coloured lines enlarged and reduced in size on the copy.

    Post a sample image to the forum.

    HTH
    Inauguration to the "AI cancel-culture" fraternity 1997...
    •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 36832

      #3
      Re: MPC 3003 Thin colour lines when using the DF

      Originally posted by copier tech
      I obviously cleaned all the mirrors, ran ACC etc & updated the fw for good measure but intermittently the lines reappear!

      I do not see any mention of the slit glass. You mostly have small spots of color ink on the slit glass. They can be hard to spot and frequently do not show lines in B/W.

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8101

        #4
        Re: MPC 3003 Thin colour lines when using the DF

        Originally posted by slimslob
        I do not see any mention of the slit glass. You mostly have small spots of color ink on the slit glass. They can be hard to spot and frequently do not show lines in B/W.
        LOL obviously I cleaned the slit glass!

        I will however try as suggested & thoroughly clean all the mirrors & slit glass etc with alcohol, however I did initially clean them all with glass cleaner, I guess there is a chance I missed it bit.
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 36832

          #5
          Re: MPC 3003 Thin colour lines when using the DF

          Originally posted by copier tech
          LOL obviously I cleaned the slit glass!

          I will however try as suggested & thoroughly clean all the mirrors & slit glass etc with alcohol, however I did initially clean them all with glass cleaner, I guess there is a chance I missed it bit.
          I have never had luck cleaning ink spots with glass cleaner. I always carry alcohol prep pads.

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22930

            #6
            Re: MPC 3003 Thin colour lines when using the DF

            Alcohol or Zep Fast505 cut ink quite nicely. Glass cleaner won't do much. I have to repress the urge to laugh when my enduser holds up the dry towel: "I should use cleaner?" =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • cscce
              Trusted Tech

              Site Contributor
              100+ Posts
              • Jun 2014
              • 156

              #7
              Re: MPC 3003 Thin colour lines when using the DF

              Originally posted by slimslob
              I do not see any mention of the slit glass. You mostly have small spots of color ink on the slit glass. They can be hard to spot and frequently do not show lines in B/W.
              Try running your finger over the entire surface of the slit glass. There may be specs on it that you can feel even tough you can't see them. It's happened to me.

              Comment

              • donking289
                Service Manager
                • Mar 2017
                • 28

                #8
                Re: MPC 3003 Thin colour lines when using the DF

                I have seen very thin scratches in the slit glass do this. Clean the glass and all is good for a time. On one particular, ending up replacing the glass.

                Comment

                • HitMan
                  Trusted Tech

                  100+ Posts
                  • Aug 2015
                  • 170

                  #9
                  It may be that the paper being used is of a poor quality and dust from the paper is causing lines. It sounds pretty random as though dust is being dragged through and moved when paper is being scanned?

                  Comment

                  • NeoMatrix
                    Senior Tech.

                    2,500+ Posts
                    • Nov 2010
                    • 3514

                    #10
                    Re: MPC 3003 Thin colour lines when using the DF

                    Re: Alcohol and other Cleaning fluid.
                    I generally carry 2 or 3 flip top bottles that contain , alcohol, water an ammonia based cleaner for covers. The flip top makes it quick an easy to dispense a few drops here and there on most surfaces. The slimline bottles don't leak through your tool bag so they work well for most situations.

                    Obviously you'll need to carry a larger supply bottle in your vehicle and decant to refill the smaller bottles.

                    fliptop_btl2.jpg
                    Last edited by NeoMatrix; 06-15-2017, 02:46 AM.
                    Inauguration to the "AI cancel-culture" fraternity 1997...
                    •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 8101

                      #11
                      Re: MPC 3003 Thin colour lines when using the DF

                      Cheers for the info, a good clean with IPA (this is what I use in the uk) seemed to do the trick, the glass did look rather worn so will order that & fit next time on site.

                      aaaaa.jpg
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • mohan
                        Technician

                        50+ Posts
                        • Oct 2013
                        • 87

                        #12
                        Re: MPC 3003 Thin colour lines when using the DF

                        If you are only getting lines on Doc-fed copies, it might simply be that fibres from the anti-static brush or mylar on the underside of the doc feed are hanging over the slit glass. From personal experience this can create weird effects on printout as these translucent fibres can also refract light and project coloured light onto the originals!! Took me along time to figure out that one.
                        Hope this helps

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