Machines at schools.

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  • nhyrum
    Technician

    50+ Posts
    • May 2016
    • 55

    #1

    Machines at schools.

    Alright... I just got done fixing a jamming issue at a school. There were on average 2 jams a minute. Which means they were ripping, tearing and slamming to get the jams cleared and the machine kicking again in under a minute. Guides and sensors were knocked out if place...

    Dues anyone have a gif, short video or strip summing up how teachers remove jams? Just ripping, tearing, parts and shit flying everywhere? It would be fantastic if there was a side by side comparison on how teachers do it vs how you should do it(mfg video would be perfect! 😂&#128514 guy calmly opening the doors, calmly and gently removing the paper making sure it comes out in ONE piece(a concept I don't think teachers get) and if it does rip, making sure they get every piece out, piecing together the paper to be sure, etc.

    Teachers...

    Sent from my SM-G920V using Tapatalk
  • sturmtrooper
    Copier Combobulator

    500+ Posts
    • May 2016
    • 587

    #2
    Re: Machines at schools.

    Prison guards are worse.

    Teachers at one of the schools we service like to slam the right side tandem tray shut on a Ricoh MP6002 causing it the jump the stop and get jammed shut.

    Comment

    • nhyrum
      Technician

      50+ Posts
      • May 2016
      • 55

      #3
      Re: Machines at schools.

      Originally posted by sturmtrooper
      Prison guards are worse.

      Teachers at one of the schools we service like to slam the right side tandem tray shut on a Ricoh MP6002 causing it the jump the stop and get jammed shut.
      We have a machine in the county jail that used to be right next to where inmates were checked in. The second time the tech had to clean puke off it we said you guys gotta move this thing.

      We also recently put machines in the state penitentiaries. Don't know if they are rough on them yet

      Really though. I think I may try my hand at video editing and piece together a video

      Sent from my SM-G920V using Tapatalk

      Comment

      • sturmtrooper
        Copier Combobulator

        500+ Posts
        • May 2016
        • 587

        #4
        Re: Machines at schools.

        Originally posted by nhyrum
        We have a machine in the county jail that used to be right next to where inmates were checked in. The second time the tech had to clean puke off it we said you guys gotta move this thing.

        We also recently put machines in the state penitentiaries. Don't know if they are rough on them yet

        Really though. I think I may try my hand at video editing and piece together a video

        Sent from my SM-G920V using Tapatalk
        We also have a machine in the booking section of the country jail. Thankfully it is not in an area where prisoners go.

        Comment

        • exCSER
          Technician

          50+ Posts
          • Mar 2009
          • 98

          #5
          Re: Machines at schools.

          I used to service a few Xerox 1090's in different schools. I learned pretty quick that you can't teach teachers ANYTHING!! What a nightmare!

          Comment

          • nhyrum
            Technician

            50+ Posts
            • May 2016
            • 55

            #6
            Re: Machines at schools.

            Originally posted by exCSER
            I learned pretty quick that you can't teach teachers ANYTHING!! What a nightmare!
            Isn't that ironic? I have a few relatives that are teachers, once I find/make a video I'm sure they'll think it's funny


            Sent from my SM-G920V using Tapatalk

            Comment

            • Lagonda
              Service Manager

              Site Contributor
              1,000+ Posts
              • Aug 2008
              • 1649

              #7
              Re: Machines at schools.

              Lagonda's First Law of Photocopiers....
              Never stand between a teacher and the photocopier when the bell goes at 9 o'clock........you'll get trampled to death!

              Dunno how they ever managed to educate kids before the photocopier was invented.
              At least 50% of IT is a solution looking for a problem.

              Comment

              • copyman
                Owner / Technician

                Site Contributor
                2,500+ Posts
                • Sep 2005
                • 4633

                #8
                Re: Machines at schools.

                TOP 10 Worst End Users:

                I started list with 3. Feel free to add the next 7.



                #1, Teachers are the worse (no need to explain, you all know what I mean)


                2, Car salesmen (will do anything to get the sale, including tearing the copier apart if it jams in middle of sale!)


                3, Mortgage salesmen (always under pressure and rip machines apart)


                4,

                Comment

                • KenB
                  Geek Extraordinaire

                  2,500+ Posts
                  • Dec 2007
                  • 3944

                  #9
                  Re: Machines at schools.

                  4. Strip Clubs.

                  The users are are dumber than rocks...but who cares?

                  We had one that would call once a week for something stupid. We used to fight over who would get it.
                  “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                  Comment

                  • gneebore
                    Senior Tech

                    500+ Posts
                    • Feb 2010
                    • 555

                    #10
                    Re: Machines at schools.

                    5. Canned air users,

                    Can't count the number of times I had to tell users to not use canned air on the copiers and printers to "clean out the dust and staples" Had to show more than a handful just what could happen when using canned air near electrical circuits. Take the canned air and spray the top of the file cabinet for about five seconds and then show them the condensation on the metal. Then have to explain that is what happens when they spray the canned air into a much warmer machine with electrical connections. Did have one customer fry a (luckily not one of our machines) computer cleaning dust out of the disk drive with canned air while I was there. Not a whole lot you can do when you see them start something that stupid and continue even with a warning not too.

                    Comment

                    • roho
                      Senior Tech

                      500+ Posts
                      • Mar 2009
                      • 844

                      #11
                      Re: Machines at schools.

                      6: Lawyers, especially the small office types, biggest complainers, usually not as bright as the paper their using.
                      7: Cops, once had to work on units for a police force, can't believe how some of them became detectives.

                      Once had to put locks on a copier for a university library, toner and paper trays, anything that a normal customer would be able to open as the prior machine got urine damage from tomorrows' leaders.

                      Comment

                      • mansart
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Apr 2009
                        • 852

                        #12
                        Re: Machines at schools.

                        Comment

                        • nhyrum
                          Technician

                          50+ Posts
                          • May 2016
                          • 55

                          #13
                          Re: Machines at schools.

                          Originally posted by mansart
                          That's hilarious. Now all I gotta do is splice in a manufacturer video of how to remove jams. Kyocera comes to mind because they're one of the mfg's I have access to and they seem most monotone

                          Sent from my SM-G920V using Tapatalk

                          Comment

                          • kingarthur
                            Service Manager

                            1,000+ Posts
                            • Feb 2008
                            • 1333

                            #14
                            Re: Machines at schools.

                            you should see what our local constabulary do to their shredders.....we keep telling them...you can't shred plastic evidence bags.....
                            Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

                            Comment

                            • vincent64
                              Trusted Tech

                              250+ Posts
                              • Feb 2008
                              • 382

                              #15
                              Re: Machines at schools.

                              I have had my share of machines, once had a whole school district in my area, and let me tell you what, them teachers can be as dumb as a bag of rocks.
                              Had one that sticks out, ran a transparency through a Sharp Cougar model, AR-336, nothing wrong with that you say, sure if its the proper kind for a copier, and not the type you write on, it went in the fuser and it oozed out the other side, I looked at that and first thought was WTF....did some digging and asking a few questions, found out what happened, they combined all of them in one box, so it was dealers choice as to which type was on top.
                              And white out, keep that stuff away from teachers...

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