What are your favourite MFD manufacturers (and why)?

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  • Cipher
    It's not easy being green

    1,000+ Posts
    • May 2006
    • 1309

    What are your favourite MFD manufacturers (and why)?

    Thought I would put the cat among the pigeons and start a new 'which brand you think is best' type of discussion purely based from a service technicians point of view.

    The scope and accuracy of such polls is limited as not many of us would have worked cross all the brands listed.
    But it's can be a bit of fun to watch other techs slug it out in such debates for moral supremacy.

    91
    Canon
    0%
    7
    Ricoh
    0%
    18
    Sharp
    0%
    17
    Kyocera
    0%
    10
    Konica Minolta
    0%
    20
    Fuji Xerox
    0%
    2
    Samsung
    0%
    3
    Hewlett-Packard
    0%
    5
    Toshiba
    0%
    6
    Other (please specify)
    0%
    3
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22699

    #2
    Re: What are your favourite MFD manufacturers (and why)?

    The one that I'm servicing today. I know it sounds like a cop out, but I don't choose the models and manufacturers of the machines that I work on. In fact, the machines that run the worst generate the most service calls, ensuring my steady employment. =^..^=
    Last edited by blackcat4866; 03-04-2018, 05:15 PM.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Cipher
      It's not easy being green

      1,000+ Posts
      • May 2006
      • 1309

      #3
      Re: What are your favourite MFD manufacturers (and why)?

      Originally posted by blackcat4866
      The one that I'm servicing today. I know it sounds like cop out, but I don't choose the models and manufacturers of the machines that I work on. In fact, the machines that run the worst generate the most service calls, ensuring my steady employment. =^..^=
      A rather cryptic 'on the fence' response....... don't wanna say ah.

      Steady employment is nice, but so is having machines that just work well and stay fixed.

      You may of noticed I've not started the poll rolling either lol.
      • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

      Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22699

        #4
        Re: What are your favourite MFD manufacturers (and why)?

        I find that techs with very strong negative or positive opinions can let it affect how they treat a machine they are there to work on.

        You can try to treat all machines equally, the ones you hate and the ones you like.
        Or you like all the machines equally, and then treat them all the same. I find it easier to do the latter. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Cipher
          It's not easy being green

          1,000+ Posts
          • May 2006
          • 1309

          #5
          Re: What are your favourite MFD manufacturers (and why)?

          Originally posted by blackcat4866
          I find that techs with very strong negative or positive opinions can let it affect how they treat a machine they are there to work on.
          Look I am trying to stop hissing and kicking out at nearly every Xerox I see but it's real hard ok. (Colorcube, wax... h e l l n o)

          Originally posted by blackcat4866
          You can try to treat all machines equally, the ones you hate and the ones you like.
          Or you like all the machines equally, and then treat them all the same. I find it easier to do the latter. =^..^=
          I hear you!

          • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

          Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

          Comment

          • gneebore
            Senior Tech

            500+ Posts
            • Feb 2010
            • 555

            #6
            Re: What are your favourite MFD manufacturers (and why)?

            Originally posted by Cipher
            Look I am trying to stop hissing and kicking out at nearly every Xerox I see but it's real hard ok. (Colorcube, wax... h e l l n o)



            I hear you!

            Quite agree on the Colorcube. Just too many weird calls when I was working on them. Weirdest call though not actually to repair the color cube but the copier the customer was using to copy the printouts from the Xerox. Nice analog Mita copier they would print to the Xerox and then put the printout on the copier and then run off 50 to 200 copies. Now if you don't remember the older analog copiers would scan whatever is on the glass as many times as you entered. And they actually had halogen lamps that would heat the glass on copy runs of over 25 to 30 prints. And every so often the wax ink on the Xerox prints would melt onto the now warmed glass, leaving little dots of ink on the glass Those would then show up on any copies that were made after the wax printout was removed from the glass. And I would get the call for dirty copies. Finally did figure out it was the wax ink because the customer actually ran off 200 copies of a picture and turned to take care of another job. Leaving the print on the glass long enough for the melted wax to cool and the paper stick to the glass

            Comment

            • leo34staffs
              copierman

              Site Contributor
              500+ Posts
              • Aug 2007
              • 500

              #7
              Re: What are your favourite MFD manufacturers (and why)?

              Sharp for me!!
              Networking skills are advantageous but use of a 3m vacuum cleaner is essential

              Comment

              • Cipher
                It's not easy being green

                1,000+ Posts
                • May 2006
                • 1309

                #8
                Re: What are your favourite MFD manufacturers (and why)?

                Originally posted by leo34staffs
                Sharp for me!!
                I like Sharp's to (I didn't at first, but they grew on me the more I worked on them).
                We have bunch of MX-3640's, MX-5112's and MX-4070's in field and they run pretty well to be honest.

                But my favourite is Canon.

                I really like the tank like build quality, a lot of the parts will go way over yield without issue, solid software platform and nice and easy to work on for the most part.
                Last edited by Cipher; 03-05-2018, 09:43 PM.
                • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                Comment

                • mrwho
                  Major Asshole!

                  Site Contributor
                  2,500+ Posts
                  • Apr 2009
                  • 4303

                  #9
                  Re: What are your favourite MFD manufacturers (and why)?

                  MFD - My F***ing D*ck
                  ' "But the salesman said . . ." The salesman's an asshole!'
                  Mascan42

                  'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                  Ibid

                  I'm just an ex-tech lurking around and spreading disinformation!

                  Comment

                  • mrwho
                    Major Asshole!

                    Site Contributor
                    2,500+ Posts
                    • Apr 2009
                    • 4303

                    #10
                    Re: What are your favourite MFD manufacturers (and why)?

                    Be advised that I only worked extensively with Ricoh and Konica Minolta. Worked briefly with other brands, and didn't enjoy it, but I'll admit that could be due to the frustration of not being trained on them...
                    ' "But the salesman said . . ." The salesman's an asshole!'
                    Mascan42

                    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                    Ibid

                    I'm just an ex-tech lurking around and spreading disinformation!

                    Comment

                    • NeoMatrix
                      Senior Tech.

                      2,500+ Posts
                      • Nov 2010
                      • 3514

                      #11
                      Re: What are your favourite MFD manufacturers (and why)?

                      Re favourite machine :
                      Its a bit like having a group of old girl friends ask which one is your favourite?
                      Aahh yeah.... Only a brave man would answer that.
                      Whats popular with one "model" is not so popular with the next.

                      The "model" I like is the one that doesn't breakdown, fall to pieces, likes the sweaty heat and humidity, can handle a good bang, stays clean and comes back for more...
                      Inauguration to the "AI cancel-culture" fraternity 1997...
                      •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                      Comment

                      • ZOOTECH
                        Senior member of CRS

                        Site Contributor
                        2,500+ Posts
                        • Jul 2007
                        • 3381

                        #12
                        Re: What are your favourite MFD manufacturers (and why)?

                        Originally posted by NeoMatrix
                        Re favourite machine :...

                        The "model" I like is the one that doesn't breakdown, fall to pieces, likes the sweaty heat and humidity, can handle a good bang, stays clean and comes back for more...
                        There would be little need then for techs - except to teach the dumba$$ customers how to use the machine. 😉
                        "You can't trust your eyes, if your mind is out of focus" --

                        Comment

                        • NeoMatrix
                          Senior Tech.

                          2,500+ Posts
                          • Nov 2010
                          • 3514

                          #13
                          Re: What are your favourite MFD manufacturers (and why)?

                          Originally posted by ZOOTECH
                          There would be little need then for techs - except to teach the dumba$$ customers how to use the machine. ��
                          ... there's quite a few nice looking "models" out there.....
                          Inauguration to the "AI cancel-culture" fraternity 1997...
                          •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                          Comment

                          • Cipher
                            It's not easy being green

                            1,000+ Posts
                            • May 2006
                            • 1309

                            #14
                            Re: What are your favourite MFD manufacturers (and why)?

                            Konica Minolta out front in the lead (so far)... was not expecting that.
                            • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                            Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                            Comment

                            • gneebore
                              Senior Tech

                              500+ Posts
                              • Feb 2010
                              • 555

                              #15
                              Re: What are your favourite MFD manufacturers (and why)?

                              Ah gonna have to give up on my ancient and finally beyond repair copier at my house. I actually have a Canon NP 1020 that finally gave up the ghost when the fuser developed some picker finger scratches. Oh well I've been using it sparingly for almost twelve years since a customer asked me to throw it out when they closed up shop and retired. One of my favorite and one of the better analog desktops I worked on and also one of the easiest too.

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