yellow post it notes

[NeoMatrix]

Re: yellow post it notes

Well yes they could, model and serial number that don't match or appear in your data base and also forget to tell you that they have moved address.

And worse if your already out in the field... The "secretary" doesn't bother to tell you any of the above, so you land on the door step at the old address tool bag in hand wondering why every one in the office has gone on holidays at the same time.

And you make a mental note: --must thank the secretary for wasting 20mins of my day...
And when the secretary finishes filing her finger nails; can you update the data base,and then phone the customer to apologies and tell them that I will be late. Oh! and can you call my psychic guru and tell him I won't be attending class any more. My psychic abilities are just not working...

[blackcat4866]

Re: yellow post it notes

I can hear it now: "There's nothing wrong with our machine. You must have the wrong place."

I recall calling a customer to make an appointment. The young lady that answered the phone heard that I was from the copier company and told me that the person I needed to talk to was only available at 4:30 PM each day, and that I should call then. She thought that she was pretty funny, thwarting the cold-calling salesman from the copier company. After all, they're always closed at 4:00 PM.

I thought this was pretty funny too. I called each evening at 4:30 PM and left a detailed message about how I'd like to come out and fix the copier. Nope, nobody ever answered. After about a week of this I got a call on my cell, from the party that had placed the original service call. "Where are you!!! etc, etc,..."

I explained the specific instructions to call at 4:30 each day ... well it's hard to describe the sound I heard from my end of the phone. Sort of a bellowing. =^..^=

[zoraldinho]

Re: yellow post it notes

Sounds familiar.Btw..Tornado? Everithing ok?