Locator magazine ???

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4217

    Locator magazine ???

    Just came across an old Locator mag. Anyone remember this? This mag/newspaper was where I first found a place that sold supplies to refill "SX" HP II & III toner cartridges. They even supplied a video that showed you how to disassemble and refill. Funny they never showed the persons face in video because of fear of being sued by HP. This was back in the late 80's early 90's when OEM's protected everything and would sue to keep it protected. Sharp was the only option that would allow "distributors" to sell low volume machines and parts to us Indy's. How things have changed.....
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35064

    #2
    Re: Locator magazine ???

    I got a print quality call on a HP IIIP once. They had just put in a refilled cartridge. They still had the old cartridge so I shook it a couple of times and put it back in. Good quality. Told the customer to call who ever they got the refilled cartridge from.

    Comment

    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4217

      #3
      Re: Locator magazine ???

      Yea, back in the day a refilled cartridge was just that, no drum, cl blade. They failed a lot. Before you know it there were dozens of companies selling everything necessary to "remanufacturer" or "rebuild" the complete cartridge. Even supplying the instructions to rebuild them.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35064

        #4
        Re: Locator magazine ???

        Originally posted by copyman
        Yea, back in the day a refilled cartridge was just that, no drum, cl blade. They failed a lot. Before you know it there were dozens of companies selling everything necessary to "remanufacturer" or "rebuild" the complete cartridge. Even supplying the instructions to rebuild them.
        We looked into doing rebuilds. Everything needed to do a proper rebuild cost nearly as much as wholesale on a new unit. Not worth the headaches.

        Comment

        • Lagonda
          Service Manager

          Site Contributor
          1,000+ Posts
          • Aug 2008
          • 1650

          #5
          Re: Locator magazine ???

          We just had a fight, and won, with one of the senior salesman who just sold a heap of printers with a contract to supply "white box" no name toner. We just kept giving him the bill for the wasted time and damage this foul stuff did to the printers.
          The Big Boss must be getting fed up with him as well as he back us and stopped a chunk of the salesman's commission.

          There is justice after all!
          At least 50% of IT is a solution looking for a problem.

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22702

            #6
            Re: Locator magazine ???

            At Ikon we had our own brand of re-manufactured HP cartridges. Sales always promised the 40% cost savings, but never seemed to remember to mention the 50% early failure rate, most of those immediately.

            As a tech we were constantly faced with the task of explaining the risks of remanufactured cartridges and the associated early failure rate. You CAN count on the cost savings as long as you were willing to stock twice as many cartridges as you actually needed, then return for free replacement the ones that failed early.

            Most of the larger customers got tired of the screwing around with poor quality cartridges quickly, then switched back to OEM. The worst part was that the remans were branded with our name, so they expected techs to drive out to pick up their crappy cartidges.

            Some of the failures were quite interesting. The more catastrophic failures, like no cleaning blade or no charge roller were pretty entertaining. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • 20 year tech
              Senior Tech

              500+ Posts
              • May 2014
              • 580

              #7
              Re: Locator magazine ???

              Originally posted by blackcat4866
              At Ikon we had our own brand of re-manufactured HP cartridges. Sales always promised the 40% cost savings, but never seemed to remember to mention the 50% early failure rate, most of those immediately.

              As a tech we were constantly faced with the task of explaining the risks of remanufactured cartridges and the associated early failure rate. You CAN count on the cost savings as long as you were willing to stock twice as many cartridges as you actually needed, then return for free replacement the ones that failed early.

              Most of the larger customers got tired of the screwing around with poor quality cartridges quickly, then switched back to OEM. The worst part was that the remans were branded with our name, so they expected techs to drive out to pick up their crappy cartidges.

              Some of the failures were quite interesting. The more catastrophic failures, like no cleaning blade or no charge roller were pretty entertaining. =^..^=
              Ahh another ex-kon lol I remember trying to explain the crap carts to customers as well.

              Comment

              • KenB
                Geek Extraordinaire

                2,500+ Posts
                • Dec 2007
                • 3946

                #8
                Re: Locator magazine ???

                Originally posted by blackcat4866
                At Ikon we had our own brand of re-manufactured HP cartridges. Sales always promised the 40% cost savings, but never seemed to remember to mention the 50% early failure rate, most of those immediately.

                As a tech we were constantly faced with the task of explaining the risks of remanufactured cartridges and the associated early failure rate. You CAN count on the cost savings as long as you were willing to stock twice as many cartridges as you actually needed, then return for free replacement the ones that failed early.

                Most of the larger customers got tired of the screwing around with poor quality cartridges quickly, then switched back to OEM. The worst part was that the remans were branded with our name, so they expected techs to drive out to pick up their crappy cartidges.

                Some of the failures were quite interesting. The more catastrophic failures, like no cleaning blade or no charge roller were pretty entertaining. =^..^=
                I remember those days.

                Nothing like telling a customer that all reman cartridges are junk...except ours.

                Riiiiiigght.....
                “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4217

                  #9
                  Re: Locator magazine ???

                  I'm not big on aftermarket supplies but for "B&W" HP printers, especially the LJ4250 and older models they work 80-90%.


                  *** NEVER aftermarket for anything color! it's just 4 x's the headache !!!

                  Comment

                  • gneebore
                    Senior Tech

                    500+ Posts
                    • Feb 2010
                    • 555

                    #10
                    Re: Locator magazine ???

                    Originally posted by slimslob
                    We looked into doing rebuilds. Everything needed to do a proper rebuild cost nearly as much as wholesale on a new unit. Not worth the headaches.
                    We did do our own rebuilds and made a fair amount off of them. Most of what we refilled/rebuilt were the HP 4 era printer cartridges and Canon pc copier toners, PC20,to PC770's range of machines. Only for machines we worked on. We could sell for about what the big box stores were selling aftermarket supplies and still made enough to make it worthwhile. We did not sell to customers with machines we did not service. The other little bit of info. We had a set of test printers and copiers to test the rebuilt/refilled toners in before they left out building. And each rebuilt/refill had five test prints in the box with the toner cartridge. There was supplier we used but it has been so long ago I do not remember. They had drums, blades, toners, charge rollers and even main charge corona assembles

                    Comment

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