canon hard drives

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  • tonerhead
    Senior Tech

    500+ Posts
    • Sep 2009
    • 580

    canon hard drives

    I am trying to use a canon hard drive in a computer. Unable to read/write to the hard drive as it needs a password. I am thinking Canon uses TPM to lock down their hard drives to the copier.

    I have tried gparted, dban, and everything else, no sucess. Has anyone gotten past this password lockout?

    Ricoh's are easy, just take the hdd, just do low level format and resuse. Not so easy with a canon.
    I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


    Especially when it comes to sex
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35061

    #2
    Re: canon hard drives

    If Windows disk management won't allow access, try a low level disk format utility or a partitioning software such as MiniTool Partition Wizard. Try the free home edition first. It also comes in handy when you have an older machine that uses smaller USB thumb drives.

    Comment

    • Tricky
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 2621

      #3
      Re: canon hard drives

      Personally, I wouldn't use Windows for this job, since most copiers use a derivative of Linux.

      Command line error messages can be searched with google, what do you get if you

      sudo fdisk -l

      also, what happens if you try and mount it, obviously /dev/sdb and /mnt/media need to be changed to your specifics.

      sudo mount /dev/sdb1 /mnt/media
      Copytechnet search tool v0.8 Final

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      • tonerhead
        Senior Tech

        500+ Posts
        • Sep 2009
        • 580

        #4
        Re: canon hard drives

        Thanks for the suggestions. Slim.... your suggested program did not work. Skynet.... I have tried mounting in linux, no worky.

        So far I have tried low level format, gparted, command prompt, terminal, etc. I have tried to over write with Debian installer nothing works. During training once I asked the Canon trainer about this. He said nothing you can do to recover the disk for other uses. I am thinking he was correct.

        If nothing else they might make excellent 50 yard targets on the shooting range.
        I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


        Especially when it comes to sex

        Comment

        • Michael
          Trusted Tech

          Site Contributor
          100+ Posts
          • Dec 2020
          • 158

          #5
          My profile is not working at the moment. The profile you see is not mine. Board redirects to a wrong userprofile. So you CAN´T REACH ME over the profile via SEND PRIVATE MESSAGE and even not over regular Email too

          You only can contact me if you click my name on a post and select PRIVATE MESSAGE straight from there.

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          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: canon hard drives

            Canon U.S.A., Inc. | Hard Drive Solutions
            I guess You may try HDD format featured in machines.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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            • Tricky
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2009
              • 2621

              #7
              Re: canon hard drives

              Originally posted by tonerhead

              I asked the Canon trainer about this. He said nothing you can do to recover the disk for other uses. I am thinking he was correct.
              Now you mention it I recall a bit about the training and the tpm module, it encrypts the hard drive to such an extent its unusable.
              Copytechnet search tool v0.8 Final

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              • tonerhead
                Senior Tech

                500+ Posts
                • Sep 2009
                • 580

                #8
                Re: canon hard drives


                Here is the hitch. You can't mount a canon hdd in linux. Windows mmc actually sees the hard drive but it shows no media in the hdd. We even have a stand alone hdd eraser. Even that will not clear the tpm password. Whether it be windows or whatever there is always a read/write error to the hard drive because the tpm password is encoded into an eprom on the hdd from the copier. I put the sucker into a computer, the computer boots bios and the first thing askes for the hdd password.

                Have you ever tried badblocks on a canon hdd? I would be curious to see if it works for you.
                I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


                Especially when it comes to sex

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35061

                  #9
                  Re: canon hard drives

                  Originally posted by tonerhead
                  the tpm password is encoded into an eprom on the hdd from the copier
                  And therein is the bugaboo. According to Asus "The HDD password protects all data stored on the hard disk, keeping the data safe from being read or overwritten by unauthorized users. The TPM creates cryptograhic keys and encrypts them so that they can only be decrypted by that particular TPM. This allows the hard disk drive to be tied to a particular device which has TPM embedded."

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                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 7931

                    #10
                    Re: canon hard drives

                    Originally posted by tonerhead
                    I am trying to use a canon hard drive in a computer. Unable to read/write to the hard drive as it needs a password. I am thinking Canon uses TPM to lock down their hard drives to the copier.

                    I have tried gparted, dban, and everything else, no sucess. Has anyone gotten past this password lockout?

                    Ricoh's are easy, just take the hdd, just do low level format and resuse. Not so easy with a canon.

                    Which model Canon did the drive come from?
                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

                    Comment

                    • tonerhead
                      Senior Tech

                      500+ Posts
                      • Sep 2009
                      • 580

                      #11
                      Re: canon hard drives

                      Originally posted by copier tech

                      Which model Canon did the drive come from?

                      C250. Doesn't matter though, I've tried others with same result.
                      I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


                      Especially when it comes to sex

                      Comment

                      • Michael
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Dec 2020
                        • 158

                        #12
                        4 Unlock And Recover Hard Drive Password With Hard Disk Password Removal Tool
                        My profile is not working at the moment. The profile you see is not mine. Board redirects to a wrong userprofile. So you CAN´T REACH ME over the profile via SEND PRIVATE MESSAGE and even not over regular Email too

                        You only can contact me if you click my name on a post and select PRIVATE MESSAGE straight from there.

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 35061

                          #13
                          Re: canon hard drives

                          One problem with that link. It does not cover TPM encrypted drives. They use a triple level access, password, encryption key and encrypted handshake with the original hardware it was installed in.

                          Comment

                          • tonerhead
                            Senior Tech

                            500+ Posts
                            • Sep 2009
                            • 580

                            #14
                            Re: canon hard drives

                            Originally posted by slimslob
                            One problem with that link. It does not cover TPM encrypted drives. They use a triple level access, password, encryption key and encrypted handshake with the original hardware it was installed in.

                            Totally agree with Slim. I have cleaned several hdd's in the past with dban, lots of times even a simple windows format gets them usable. The problem with these Canon hdd's are read/write is cancelled due to the TPM. Gparted knows the disk is there, but can't read/write, same with all of the others. They all know the disk is there but can't do anything with it because of the TPM coding in the hdd bios.
                            I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


                            Especially when it comes to sex

                            Comment

                            • Michael
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Dec 2020
                              • 158

                              #15
                              Re: canon hard drives

                              maybe this:

                              How to remove password from your Hard Disk ? – GreeksCrowd

                              or this:

                              ATA Secure Erase - ata WikiWhat is a TPM, and Why Does Windows Need One For Disk Encryption?
                              My profile is not working at the moment. The profile you see is not mine. Board redirects to a wrong userprofile. So you CAN´T REACH ME over the profile via SEND PRIVATE MESSAGE and even not over regular Email too

                              You only can contact me if you click my name on a post and select PRIVATE MESSAGE straight from there.

                              Comment

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