How many can you come up with?

[blackcat4866]

...when you open the ADF and there sits the scanner cocked to one side and the cables look like spaghetti.

Seem that too. It was probably a Ricoh AF550/650. Looks like a demolition derby inside the scanner. =^..^=

[KenB]

...when you go out to install a trial machine where "everything must go perfectly, because if this goes well, they'll buy 50 of 'em", and the machine doesn't get delivered until almost 4:00, is missing manuals and CDs, starts doing funky stuff as soon as you turn it on, and there's no network drop (or person) in sight.

Murphy's Law at it's finest!

[fixthecopier]

the customer says "my old copier would do that, why won't yours?"

[Vulkor]

perfectly my life

you hear the phrase "it is doing it again" followed by the name of one of your most dreaded customers.

When you are almost to the call, your shop calls to say you left your parts on the counter.


As you look for that one special tool you need, you remember leaving it somewhere else.


You misquote the price of a part, quoting the customer what you paid for it.


The customer says "it didn't do that til you worked on it."


you can't really hear the noise they want you to make go away.


You have to ask the customer questions about the machine because you have never seen it before.



When you start to explain how it works, you get that "deer caught in headlights look"

[Vulkor]

You guys are putting Gems up. Heard and experienced almost all of this.

You know you are in trouble with the your customer when Scanrouter Doesn't give you the option Not to Reboot and does it not once, but twice on a Company's Server!

I'll never forget that day. Lots of people lots work they had been doing on Architectural and Plumbing designs.

[andy1mack]

The machine was working when you got there, but when you leave - it's down.
(How many times has that happened? Not a good situation to be in.)

[jonhiker]

You follow the shutdown properly, do some maintenance like rebuilding the fuser, and when you power it back on.....

HDD failure!

[20gaugeO/U]

Your "tech in training" wants to get a better look at the dev unit on a Savin 9965 and tilts it towards the add toner opening. When toner/dev dump out of there from 5 ft in the air it creates a mushroom cloud that goes a long way.....at least the two office ladies that he was standing between laughed their heads off. I just showed him how to use the vacuum.

[gwaddle]

... when you empty part of a waste toner bottle onto the customer's toilet... and flush without taking proper precautions. Man, happened to me once and it was nasty!

PS: What's "fedron"?

Am the only one that thinks this is an odd thing to do?

[blackcat4866]

Yeah, I've never flushed waste toner down a toilet. Never. That would be like dumping the waste toner in somebody wastebasket, then just leaving it there loose.

The 1 gallon zip lock baggie has worked for me for many years. =^..^=

[Zackuth]

Originally Posted by ToshibaTech
...when you open the ADF and there sits the scanner cocked to one side and the cables look like spaghetti.

I've seen this, after about 8 months in the business. I worked on it for about an hour and a half and got it restrung at the customers place--before I knew that there were special tools and a procedure to restring the cables. It worked for about a day and a half before it died again. The service manager and I restrung it the correct way that time.

[fixthecopier]

Your "tech in training" wants to get a better look at the dev unit on a Savin 9965 and tilts it towards the add toner opening. When toner/dev dump out of there from 5 ft in the air it creates a mushroom cloud that goes a long way.....at least the two office ladies that he was standing between laughed their heads off. I just showed him how to use the vacuum.

You want to talk toner cloud. The machine was a Minolta Di620. The waste toner bottle was about 4 pounds full and we had to dump them. I was in a copy room on the third floor of a building. I emptied the waste toner bottle into a trash bag. I stood up and lifted the bag. It seemed like slow motion as the seam on the bottom of the bag began to split open and the toner poured like a waterfall down the front of my pants, hit the floor and began to crawl across the floor, came to the walls and began to slowly walk up the walls to the ceiling with little puffy black clouds. I was there for 2 hours with a trashcan full of water and a box of paper towels cleaning the mess up. Every since then, I double bag it.

[andy1mack]

I've been doing this for 32 years and have come to the conclision that toner is not water soluable. Am I wrong? I wouldn't recommend emptying a waste tank in the toilet. Sounds like a good prank though!!!

[mrwho]

I perfected a method to dump it in the toilet: dump it slowly, then throw some detergent on it (something that makes a lot of foam), then use several squares of toilet paper over the toner pile. Cover the toilet with newspaper sheet, close the lid and then flush several times. The toilet paper along with the foam help grab the toner and send it down, and the newspaper sheet stops the cloud from coming out.

[D_L_P]

LMAO

This cracked me up. Down the toilet?? Also, I can just picture the spill in slow motion going around the room. Those clouds do seem to move very slow after the initial "boom". I like the ziplock bag idea, sounds quick and easy.