Why is it????????????

[Jimbo1]

Why does Kyocera give the customer those silly corona cleaner pads in their toner kits?

The main thing they are good for is making the grid look like someone used a potato peeler on it.

Anybody else besides me telling the customer to throw them away?

[mrwho]

It truly is depressing the level of education kids receive today. The education system is only half of the problem. Teachers are the other half. Teach your kids to question what they are taught (there are some good teachers still)!

A slight off-topic, but I think that's not entirely correct - I'd say it's 1/3 education system, 1/3 teachers and 1/3 parents! If the kids don't get education at home in the first place, the school will do nothing for them.

[blackcat4866]

Why does Kyocera give the customer those silly corona cleaner pads in their toner kits?
The main thing they are good for is making the grid look like someone used a potato peeler on it.
Anybody else besides me telling the customer to throw them away?

Every once in a while I get a detail-oriented enduser that actually reads the instructions in the toner box. I usually express my surprise, then suggest that they not touch the primary or grid cleaners. It only creates service calls. =^..^=

[Jimbo1]

I have had a little rash of those lately so I just had to vent.

[fixthecopier]

not paying attention is universal. same thing here. So far my record for running a bizhub with the change PC drum message, is around 60,000, and they still have not seen it yet. Refer to signature below.

I just collected meters from 300 bizhubs. About 15 of them have the change pc drum message on the screen. One place called for a code on the machine, the machine is not working, but there is someone standing in front of it pushing the start button repeatedly and wondering why it will not copy. I left there and went to a lawyers office wher they dropped a paper clip in the doc feed and tried to fish it out with another. By the time I got there, I removed 3 from it.

[slybot]

is it just me, or does everyone else see the demise of the human race. After all if you cant read, (or let alone understand a picture) we really are doomed if these idiot clients are the majority of the human race

[mrwho]

I think it's always fun to share these stories with other fellow techs, but I believe the majority of the customers are not like that - as a matter of fact, I'm at a cool customer's site as I type these lines.

But it's always the jerks that will stay in our memory, since they are the ones who make our job a living hell.

[Jules Winfield]

is it just me, or does everyone else see the demise of the human race. After all if you cant read, (or let alone understand a picture) we really are doomed if these idiot clients are the majority of the human race

For the most part the people you are referring to aren't necessarily idiots. They are just incredibly lazy and probably think that dealing with the copier is beneath them.

[Hemlock]

"But I cleaned the glass!"

[Shadow1]

A slight off-topic, but I think that's not entirely correct - I'd say it's 1/3 education system, 1/3 teachers and 1/3 parents! If the kids don't get education at home in the first place, the school will do nothing for them.

Let's break it down a little further - 1/4 the system, 1/4 the teachers (for putting up with the system and allowing the teacher's union to support a broken system), 1/4 the parents, and 1/4 the politicians who keep blocking school choice initiatives, and expansion of charter schools, home schools, and accountability in public education.

Let me finish by saying I've met a lot of really excellent teachers, parents, students, and politicians (well... not so much here, but a few) so its really the few bad apples in each case (reverse that for politicians) that are spoiling the bunch.