Why can't we write the error code messages??

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  • fixthecopier
    ALIEN OVERLORD

    2,500+ Posts
    • Apr 2008
    • 4714

    #1

    Why can't we write the error code messages??

    A customer called the shop with a paper tray code the other day. So I call the customer and told him it meant something was wrong with the lift on the paper tray. He got a bit of an attitude and said "Why don't it say that then"? I replied that then I would get dumbass calls saying there was something wrong with the paper tray. It occurred. to me at that point that is why techs do not get to program the messages. Some would come out as "Hey Stupid, you left part of the jam in the machine" or "Please go find someone smarter than you to operate this machine"
    What code would you come up with?
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking
  • mrwho
    Major Asshole!

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 4299

    #2
    I'd put this one on every user-related error

    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

    Comment

    • OMD-227

      #3
      'Error processing your file..... Its shit'
      Attached Files

      Comment

      • OMD-227

        #4
        JAMMED.
        moon.gif

        Comment

        • Stirton.M
          All things Konica Minolta

          1,000+ Posts
          • Oct 2009
          • 1804

          #5
          129169578466588300.jpg



          Computer Enhancers

          Error Message Gallery


          KyHilBly's Undocumented Windows 9.x Errors
          "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
          ---Groucho Marx


          Please do not PM me for questions related to Konica Minolta hardware.
          I will not answer requests or questions there.
          Please ask in the KM forum for the benefit of others to see the question and give their input.

          Comment

          • ToshibaTech
            Senior Tech

            500+ Posts
            • Apr 2007
            • 580

            #6
            I think it was some of the Minoltas that just said "Please wait for a while." Always cracked me up.
            I will not give you service manuals or firmware.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22996

              #7
              The TASKalfa's have a voice function and a pop-up printer monitor (if you want it). You can also custom program the messages. In class we programmed all kinds of fun messages. My personal favorite was "Hey dumbass, load the paper on the other side of the tray." The messaged played back on the users PC.

              It gets pretty annoying when the voice module is on all the time. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • Stirton.M
                All things Konica Minolta

                1,000+ Posts
                • Oct 2009
                • 1804

                #8
                Hey, the Press C8000 has a voice message option too...programmable in several languages too...not sure if it can do custom messages tho....

                And ya, I could see that getting old in a hurry....

                Nice gimmick...but does it walk the dog?
                "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
                ---Groucho Marx


                Please do not PM me for questions related to Konica Minolta hardware.
                I will not answer requests or questions there.
                Please ask in the KM forum for the benefit of others to see the question and give their input.

                Comment

                • fixthecopier
                  ALIEN OVERLORD

                  2,500+ Posts
                  • Apr 2008
                  • 4714

                  #9
                  The HP laserjet 8000 the techs print to, says it is "low on BBQ sauce". It made me look twice.
                  The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

                  Comment

                  • mojorolla
                    The Wolf

                    2,500+ Posts
                    • Jan 2010
                    • 2583

                    #10
                    Yes, the Di Konica Minoltas had the space shuttle graphic and said "please wait for a while"....classic!
                    Failing to plan is planning to fail!!!

                    Comment

                    • Shadow1
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Sep 2008
                      • 1642

                      #11
                      Had to work on a lexmark with a squeek buried deep in the drive. Thought I got it, but it came back in a few days. When I came back to hose it down with grease the second time the display read "Still Squeaking" instead of "Ready" and "Silence is golden" instead of "Offline" and "Care to try again?" for "Warming up"

                      Needless to say it was in the IT department and we had just taken over their printer maintenance.
                      I thought about changing it to "Smartass" when I left, but my manager probably wouldn't have thought it was funny.
                      73 DE W5SSJ

                      Comment

                      • ZOOTECH
                        Senior member of CRS

                        Site Contributor
                        2,500+ Posts
                        • Jul 2007
                        • 3375

                        #12
                        Originally posted by Shadow1
                        Had to work on a lexmark with a squeek buried deep in the drive. Thought I got it, but it came back in a few days. When I came back to hose it down with grease the second time the display read "Still Squeaking" instead of "Ready" and "Silence is golden" instead of "Offline" and "Care to try again?" for "Warming up"

                        Needless to say it was in the IT department and we had just taken over their printer maintenance.
                        I thought about changing it to "Smartass" when I left, but my manager probably wouldn't have thought it was funny.
                        I didn't know that IT people had a sense of humor.
                        "You can't trust your eyes, if your mind is out of focus" --

                        Comment

                        • KenB
                          Geek Extraordinaire

                          2,500+ Posts
                          • Dec 2007
                          • 3944

                          #13
                          Originally posted by ZOOTECH
                          I didn't know that IT people had a sense of humor.
                          Only the newbies. It passes quite quickly.
                          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                          Comment

                          • Jules Winfield
                            Senior Tech

                            500+ Posts
                            • Jul 2009
                            • 821

                            #14
                            Originally posted by ZOOTECH
                            I didn't know that IT people had a sense of humor.
                            You should see them laughing it up once the copier guy leaves...
                            But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

                            Comment

                            • nmfaxman
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Feb 2008
                              • 1702

                              #15
                              I used to tell Konica customers to watch the whale while it is warming up.
                              Watch real close and it will do a flip.
                              It never did and nobody ever admitted they watched the screen the whole 5 minutes.
                              Why do they call it common sense?

                              If it were common, wouldn't everyone have it?

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