Whats the funniest thing a customer has tried/able to put through a photocopier?

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  • JVC
    Trusted Tech

    100+ Posts
    • Jun 2011
    • 151

    #31
    Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

    I don't know if this counts but once I found a piece of pepperoni in the fuser. I found out that the customer would open the clam schell and place pizza on top of the fuser to reheat it.

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    • nodle
      Trusted Tech

      100+ Posts
      • Jan 2009
      • 142

      #32
      Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

      I once had an old Sharp 8500 at a Homeless shelter in Washington D.C. that was called in for ADF not feeding. That was a common problem, but at this account it was not the usual cleaning of the shafts and replacing the one way pulleys. When I pulled the adf cover a large nest of roaches started running all over the machine. I quick vaccumed them up, took my vaccum filter out of the vaccum and baged it in their trash can.
      Most definately my worst service call ever.

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      • mikadonovan
        Senior Tech

        Site Contributor
        2,500+ Posts
        • May 2008
        • 2931

        #33
        Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

        I couldn't figure out why the customer keep getting sticky goop on the glass of an old analog Mita. Come to find out, they were using the exposure lamp to heat their glazed donuts for breakfast.
        NEVER ASSUME ANYTHING

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        • ZOOTECH
          Senior member of CRS

          Site Contributor
          2,500+ Posts
          • Jul 2007
          • 3374

          #34
          Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

          I didn't actually see it but a co-worker said he found out the customer was heating up ham and cheese sandwiches in the old Sharp with the "toaster" fuser.
          "You can't trust your eyes, if your mind is out of focus" --

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          • charm5496
            Service Manager

            Site Contributor
            1,000+ Posts
            • Apr 2008
            • 2387

            #35
            Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

            on the warming up thing we had a customer with a copier on a barge and in the winter time the end user would open up the fuser unit and set his coffee mug in there to keep it warm while he was outside working. I kindly bought him a $3 warmer plate and dropped it off on the next call.

            I also had a call for a paper jam in the DADF on a CLC-1180 at the police station. I found a $10 all waded up down in the guides and rollers. The cheif went around to everyone asking if it was theres while I cleaned up the machine before leaving. When no one claimed it he handed it to me and told me to have a nice lunch. I was wondering what he would have done if someone claimed it since it is a felony for copying money.
            Accidents don't just happen. They must be carelessly planned.

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            • vincent64
              Trusted Tech

              250+ Posts
              • Feb 2008
              • 382

              #36
              Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

              All I can say is be glad you had your vac with you, and hope they call a pest control company later...geez that gives me the shudders and I did not even see it.

              Originally posted by nodle
              I once had an old Sharp 8500 at a Homeless shelter in Washington D.C. that was called in for ADF not feeding. That was a common problem, but at this account it was not the usual cleaning of the shafts and replacing the one way pulleys. When I pulled the adf cover a large nest of roaches started running all over the machine. I quick vaccumed them up, took my vaccum filter out of the vaccum and baged it in their trash can.
              Most definately my worst service call ever.

              Comment

              • Herrmann
                Senior Tech

                Site Contributor
                500+ Posts
                • Jan 2006
                • 792

                #37
                Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                The Roach Story reminds me to a Brother Fax, a Customer (Bakery Owner) brings in to repair, complaining of moving black stripes while making a copy. I removed and opend the mirror assy and guess what happens? Three mercurial Roaches appeared and started crawling over my workbench...i remember how astonished i was, how quick they are, but i managed to hunt them down and smack them with a Canon Service Manual (it was 1995, at this time, Manuals are made out of Paper); i reassembled the fax as soon as i can and put it out of the rooms into the garage
                Last edited by Herrmann; 07-08-2011, 08:12 PM. Reason: Typo
                If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

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                • prntrfxr
                  Service Manager

                  1,000+ Posts
                  • Apr 2008
                  • 1627

                  #38
                  Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                  I don't know, I still think the marijuana pipe kit in a fax machine beats anything I've heard. On the list of gross things, fried rat, snake skin, camel crickets (worse than roaches cause you don't know where they're going to jump), and in first place a used condom.
                  Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

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                  • copyman20
                    Trusted Tech

                    100+ Posts
                    • Feb 2008
                    • 207

                    #39
                    Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                    Found a check for $5000 one time under the DF cover while working on a DF jamming problem in an accounting firm. found out later that they and fire their receptionist for stealing and had the cop take her in and charged her for taking the money.

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                    • nodle
                      Trusted Tech

                      100+ Posts
                      • Jan 2009
                      • 142

                      #40
                      Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                      Originally posted by prntrfxr
                      I don't know, I still think the marijuana pipe kit in a fax machine beats anything I've heard. On the list of gross things, fried rat, snake skin, camel crickets (worse than roaches cause you don't know where they're going to jump), and in first place a used condom.
                      Alright who's been skrewing with my copier....LOL

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                      • JVC
                        Trusted Tech

                        100+ Posts
                        • Jun 2011
                        • 151

                        #41
                        Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                        Along the pest line I had two I remember.

                        1 A friend told me when he turned on his personal copier it would start smoking. I stopped by and pulled off the lense cover and found a nest made out of insulation that had been pulled from the walls sitting on top of wires from a high voltage transformer that had been bitten up.

                        2 I had a copier in a trailer at a farm and found hair stuck in all the gears.

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                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22936

                          #42
                          Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                          I had a Canon Fax 2300 at a Kentucky Fried Chicken that sat on the manager's desk. This was the only office space in the whole building so whenever someone took a lunch break they sat here. The call was for image quality. When I took apart the scanner the optics were full of crispy breading.

                          Have you ever been in the back of one of these places? Every surface was slippery, slimy. I degreased the fax as well as I could, but couldn't do much for the desk, walls, ceilings, ... everything. I used very small steps when walking through, because the tile was like walking on polished ice. I nearly fell on my ass twice while shuffling through. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

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                          • michaelc
                            Field Tech

                            Site Contributor
                            500+ Posts
                            • Mar 2011
                            • 590

                            #43
                            Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                            I went to a fish & chip shop, same thing. I never ate there again.
                            It didn't say that I couldn't do it in the manual.

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                            • charm5496
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Apr 2008
                              • 2387

                              #44
                              Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                              Originally posted by blackcat4866
                              I had a Canon Fax 2300 at a Kentucky Fried Chicken that sat on the manager's desk. This was the only office space in the whole building so whenever someone took a lunch break they sat here. The call was for image quality. When I took apart the scanner the optics were full of crispy breading.

                              Have you ever been in the back of one of these places? Every surface was slippery, slimy. I degreased the fax as well as I could, but couldn't do much for the desk, walls, ceilings, ... everything. I used very small steps when walking through, because the tile was like walking on polished ice. I nearly fell on my ass twice while shuffling through. =^..^=
                              We have some MFP's at some local restaurants and they are the same way in the back. I guess that is why the employees where those non slip shoes!!! lol
                              Accidents don't just happen. They must be carelessly planned.

                              Comment

                              • djteck
                                Technician

                                Site Contributor
                                • Feb 2010
                                • 19

                                #45
                                Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                                mouse_in_the_machine.jpg

                                Kyocera KM-5035. stuck to the gears so much I had to replace them.

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