Copiers on Life Support

[Tricky]

Re: Copiers on Life Support

Lol try a Toshiba manual ! And the service modes are the worst there is !

From a Toshiba E-studio 281c service manual

1864 05 codes

1651 08 codes

The main problem is useful stuff like removing department codes are hidden amongst junk like controlling the idle rotational speed of the polygon motor

.Untitled-1.jpg

[vincent64]

Re: Copiers on Life Support

Well I just seen a Konica 1312 today, needed a bit of cleaning, but still doing pretty good, copies still looked OK, little over 85 K on the clock.

[charm5496]

Re: Copiers on Life Support

I just killed an NP-3050 from a chemical plant because no one made the drive motor that it needed and yet they were still too cheap to buy a new machine. We ended up giving them a used 3570 that will be lucky to last 2 years out in the plant environment.

I was the last one in the company that was still trained on that old POS so of course I had to go out and look at it. I think the last call I ran on one was 11 years ago.

[excanonguy]

Re: Copiers on Life Support

I just killed an NP-3050 from a chemical plant because no one made the drive motor that it needed and yet they were still too cheap to buy a new machine. We ended up giving them a used 3570 that will be lucky to last 2 years out in the plant environment.

I was the last one in the company that was still trained on that old POS so of course I had to go out and look at it. I think the last call I ran on one was 11 years ago.

NP 3050 Holy Crap !! Cant believe the aftermarket guys were even making toner for it lol!! I worked on a pile of those things!!

[excanonguy]

Re: Copiers on Life Support

ABSOLUTELY! One time, I swear I had to look in about 3-4 books to find everything related to a topic...and always stupid shit like turn the machine off...hold these 11 buttons, turn the machine on, press these buttons, look up this number, then enter that code, then stick your hand in the machine and hold this switch without opening the door, remove the yellow toner...well, u get the idea.

Haha so true...I just cant understand how a world leader in manufacturing computers can have such outdated service modes! Why cant they have an index based readable menu like every other manufacturer?? You need your damn laptop for every call in case you need to look for something...not to mention the newest E bridge X they changed it to mostly ,totally unrelated FOUR didgit codes ..its taken me 2 years to get somewhat familiar with the 3 digit stuff now they pull this brilliant move ! At least with an index type service mode you can hunt around and find what you need....ok theres my rant for today I feel better now

[banginbishop]

Re: Copiers on Life Support

recently done a af220 - required fuser parts but sadly discontinued install date was late 90's i think.

Best deal I ever saw was a sharp sf7700 with 20,000 foc copies from new. The machine was eventually written off without them ever being charged as it never got to 20k and the key panel broke

[mjarbar]

Re: Copiers on Life Support

It doesn't end!!!

An old customer has called to ask if we could take a look at a Canon NP1215 we last serviced what must be 10 years ago?!

He does maybe 10 copies a month if he's 'busy' but won't accept that he is probably better off using a small ink-jet or something.

My mind truly boggles.

[sweet.persona]

Re: Copiers on Life Support

last month i was repaired mita dc131 !! can anyone believe !

[Herrmann]

Re: Copiers on Life Support

Yesterday, a customer brought this into our laboratory:

IMAGE_067.jpg

we finally managed to get the "1" Key back working

[igi]

Re: Copiers on Life Support

Yesterday, a customer brought this into our laboratory:

[ATTACH=CONFIG]12783[/ATTACH]

we finally managed to get the "1" Key back working

i did see one like that before
its code breaking enigma from ww2

[Ianizer]

Re: Copiers on Life Support

Don't you just hate these calls? Machine is at least 10 years old, making an awful noise, parts are discontinued, customer has heard a thousand times that the device is old and they need to upgrade and you look like you were working in the coal mine after you're done... but they still remain on contract! Last call today was a Mita (No Kyocera yet) AI-2310L. The main charge was stuck inside the image unit. Toner all over inside, in the cassettes. The whole machine was darker than the new TASKalfas. Now I have to check with my parts guy tomorrow to see if any PM parts are on the shelf or even available. I'm almost embarrassed to ask.

Got my list of calls for tomorrow and another 2310. Part of the symptom is dirty copies. Dirty copies, that's not a symptom, that's an attribute of the 2310/3010s. Worst thing before this was a huge customer that had a bunch of Mita AI-1810Fs (not to be confused with the later KM/CS-1810) and even had a DC-2355 from 1992. They have upgraded to FS-1128s since then. Pull the plug already people!!

Welcome to my world.

Still have a few floating around on contract we're obligated to service from a brand Who-Shall-Remain-Nameless that we no longer sell. Manufacturer has given us the Big Middle Finger on support, and parts are rare as hens teeth. And software? ROFLMAO!!!!!

It can get... interesting.

BTW, anybody got the new Gooses Guide?

?/

M4Y... Not a word.

-I

[kingpd@businessprints.net]

Re: Copiers on Life Support

Pardon my ignorance, but what is the "goose guide?"

[Ianizer]

Re: Copiers on Life Support

Pardon my ignorance, but what is the "goose guide?"

My name Peggy.
I am master of subtlety.

Thanks for blowing my cover.

GG = Ricoh troubleshooting resource. (shhhh...)

-I

[bauer]

Re: Copiers on Life Support

I have to agree with that. Canon seemed to scatter things all around I thought and Sharp was a better layout. I didn't care for some Toshiba manuals...had to find a code once and it was a fuckmare.

\

I think it's all in what you get used to. I find Sharp manuals and their Sim modes a real nightmare to the point that I will not even sell those machine any more

[Kidaver]

Re: Copiers on Life Support

I remember about 6 or 7 years ago, maybe 2005, I think when I worked for a computer service company I had a work order to go down to this quilting business and set up their cable modem for their computer so they could use internet. I show up and they had a Packard Bell. I was shocked to see it was at least a Pentium MMX model so it had to have been the last that had ever been shoved out of that company. There was nothing I could do for them tho with that comp. But I sold them a sweet custom box. lol