How can I better explain this???

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  • Moots30
    Technician
    • Sep 2010
    • 14
    #1

    How can I better explain this???

    What would be the best way to explain the difference between console and desktop copier configurations to a customer? Any suggestions are much appreciated.
    Tags: None
    • blaze2000
      Trusted Tech

      Site Contributor
      100+ Posts
      • Sep 2010
      • 232
      #2
      Re: How can I better explain this???

      What specifically? Traditionally a console unit is regarded as a floor/ freestanding device while the desktop/ tabletop is, well small and designed to be on a table/ desk etc.

        Comment

        • ZOOTECH
          Senior member of CRS

          Site Contributor
          2,500+ Posts
          • Jul 2007
          • 3374
          #3
          Re: How can I better explain this???

          Originally posted by Moots30
          What would be the best way to explain the difference between console and desktop copier configurations to a customer? Any suggestions are much appreciated.
          If you can carry it, it will be a desktop with limited finishing options. If it has wheels (on the MFP or desk unit), it will be a console and virtually unlimited options.
          (I have to learn to type faster, you beat me to it blaze.)
          "You can't trust your eyes, if your mind is out of focus" --

            Comment

            • Moots30
              Technician
              • Sep 2010
              • 14
              #4
              Re: How can I better explain this???

              Originally posted by blaze2000
              What specifically? Traditionally a console unit is regarded as a floor/ freestanding device while the desktop/ tabletop is, well small and designed to be on a table/ desk etc.
              I'm thinking not so traditional. Floor standing, feature rich with the capacity of running 2 - 5000 impressions monthly. Compared to larger engine systems that look identical. But anyway I think I have it covered. Thanks for the reply.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22932
                  #5
                  Re: How can I better explain this???

                  You've certainly identified a gray area. In the Copystar line all the Falcon series are considered desktop, but if you actually put it on a desk you'd need a four step ladder to read the panel, or reach the document feeder. Perhaps if you sold it to your local basketball team they could operate it, but none of the office staff could.

                  In my personal opinion this designation "desktop" has become meaningless. If it were up to me, "desktop" would mean that the MFP could be reasonably operated when placed on a surface 28" to 30" from the floor. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • igi
                      Service Manager

                      1,000+ Posts
                      • Apr 2009
                      • 1507
                      #6
                      Re: How can I better explain this???

                      Hi
                      any mfp thath you need to bend-down to operate,will be considered a desk-top.
                      put m-206 on the floor and ask the customer to operate it(example)
                      cheers

                        Comment

                        • Venom
                          Technical/IT Support

                          500+ Posts
                          • Nov 2009
                          • 765
                          #7
                          Re: How can I better explain this???

                          To me a desktop copier is one that will not support larger than legal size paper and can be carried by one person.
                          IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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