Touch Panels once again.....

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3313

    Touch Panels once again.....

    Not responding touch panels often can be repaired as long as the problem lays in the connection of the flat ribbon cable.

    However, many customers irritated by the non responsive Touch Function use excessive force and sharp objects such as pens to operate the panels. Furthermore some of our colleagues try to revive not responding Touch Panels by putting them in an oven at high temperatures. This all results in invisible damage to the thin plastic foil on top of the glass pane making a repair impossible.

    For this reason we intend to supply in the future brand new aftermarket Touch Panels in such cases where repair is not possible anymore.

    To offer a complete assortment for as many models we like to know once again which models from what manufacturers are suffering from not responding Touch Panels.

    Kindly post here the manufacturers name and model knowing to have been affected.

    Many thanks in advance

    Hans

    touchpanel[at]rex-technika.com
    " Sent from my Intel 80286 using MS-DOS 2.0 "
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22744

    #2
    Re: Touch Panels once again.....

    It must be that time of the year again. Within the last week I've replaced:
    (2) Copystar VoyagerE (CS-C2525E, CS-C3225E, CS-C3232E, CS-C4035E)
    (1) Copystar Stratos (CS-2560, CS-3060)
    (1) Copystar Stratos (CS-2540, CS-3040)
    (1) Konica Minolta bizhub 350

    It comes around twice a year, and I'll have to change a dozen or so touch panels (tablets).

    Sometimes cleaning the grit out from around the cover edges will help. I'll try that first, and re-aligning the screen, but lately the majority have been parts replacement. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Hansoon
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Sep 2007
      • 3313

      #3
      Re: Touch Panels once again.....

      Thanks Cat. With Bizhub 350 you mean the color or BW models?

      (2) Copystar VoyagerE (CS-C2525E, CS-C3225E, CS-C3232E, CS-C4035E)
      (1) Copystar Stratos (CS-2560, CS-3060)
      (1) Copystar Stratos (CS-2540, CS-3040)
      Are they all the same type or are they different in size and location of the ribbon cable?


      Hans
      " Sent from my Intel 80286 using MS-DOS 2.0 "

      Comment

      • Eric1968
        Service Manager

        1,000+ Posts
        • Jan 2009
        • 2459

        #4
        Re: Touch Panels once again.....

        Ricoh MP C2000/C2500/C3000/C2800/C3300/C4000/C5000, MP2510/3010/3025/3030/2250/3350.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22744

          #5
          Re: Touch Panels once again.....

          Originally posted by Hansoon
          Thanks Cat. With Bizhub 350 you mean the color or BW models?
          Are they all the same type or are they different in size and location of the ribbon cable?
          Hans
          Sorry, it was a C350 (color). The Copystar tablets all have the ribbon cable in approximately the same location, but the size of the tablet is different on each group of machines.

          Last year it was Canon iR4570's the used tablets.
          =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • Hansoon
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Sep 2007
            • 3313

            #6
            Re: Touch Panels once again.....

            Originally posted by Eric1968
            Ricoh MP C2000/C2500/C3000/C2800/C3300/C4000/C5000, MP2510/3010/3025/3030/2250/3350.
            Dank je wel Eric.

            Zijn ze allemaal hetzelfde type of hebben ze verschillende afmetingen?

            Bedankt alvast.

            Hans
            " Sent from my Intel 80286 using MS-DOS 2.0 "

            Comment

            • Hansoon
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Sep 2007
              • 3313

              #7
              Re: Touch Panels once again.....

              It must be that time of the year again.
              Could be indeed. If high humidity is present moisture deteriorates the compound between the ribbon cable and traces on the glass pane.

              Hans
              " Sent from my Intel 80286 using MS-DOS 2.0 "

              Comment

              • Eric1968
                Service Manager

                1,000+ Posts
                • Jan 2009
                • 2459

                #8
                Re: Touch Panels once again.....

                Originally posted by Hansoon
                Dank je wel Eric.

                Zijn ze allemaal hetzelfde type of hebben ze verschillende afmetingen?

                Bedankt alvast.

                Hans
                Volgens mij zijn ze allemaal hetzelfde, alleen hebben ze allemaal verschillende artikelnummers.

                Eric

                Comment

                • Hansoon
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Sep 2007
                  • 3313

                  #9
                  Re: Touch Panels once again.....

                  Is het voor jouw bezwaarlijk Eric mij die part# van de verschillende panels te geven?

                  Vriendelijke groet

                  Hans
                  " Sent from my Intel 80286 using MS-DOS 2.0 "

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22744

                    #10
                    Re: Touch Panels once again.....

                    Originally posted by Hansoon
                    Could be indeed. If high humidity is present moisture deteriorates the compound between the ribbon cable and traces on the glass pane.

                    Hans
                    I read that in a bulletin, somewhere. I've got a few working for a week or more just by pressing the ribbon to the tablet. It never seems to last for more than a few days or a week though. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Hansoon
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Sep 2007
                      • 3313

                      #11
                      Re: Touch Panels once again.....

                      Cat, would it be a big trouble for you getting me the part#'s please?

                      Hans
                      " Sent from my Intel 80286 using MS-DOS 2.0 "

                      Comment

                      • Eric1968
                        Service Manager

                        1,000+ Posts
                        • Jan 2009
                        • 2459

                        #12
                        Re: Touch Panels once again.....

                        Originally posted by Hansoon
                        Is het voor jouw bezwaarlijk Eric mij die part# van de verschillende panels te geven?

                        Vriendelijke groet

                        Hans
                        Is goed, ga straks ff kijken.

                        Comment

                        • Eric1968
                          Service Manager

                          1,000+ Posts
                          • Jan 2009
                          • 2459

                          #13
                          Re: Touch Panels once again.....

                          Ricoh MP C2000/C2500/C3000/C3500/C4500 : B223 9900

                          Ricoh MP C2800/C3300/C4000/C5000 : D029 9900

                          Ricoh MP 2510/3010/2550/3350 : H310 9900

                          Ricoh MP 2250/3350 : D009 1488


                          Eric

                          Comment

                          • Hansoon
                            Field Supervisor

                            Site Contributor
                            2,500+ Posts
                            • Sep 2007
                            • 3313

                            #14
                            Re: Touch Panels once again.....

                            Hartelijk bedank Eric.

                            Groetjes naar Rotterdam.

                            Hans
                            " Sent from my Intel 80286 using MS-DOS 2.0 "

                            Comment

                            • eddie110171
                              Service Manager

                              100+ Posts
                              • May 2012
                              • 133

                              #15
                              Re: Touch Panels once again.....

                              CS/KM 3050 4050 5050

                              Comment

                              Working...